Michael Bert Email & Phone Number

Provide Tier III System Support across multiple in-house and vendor-supplied applications for all corporate and remote users in the enterprise.

Dallas Texas

Worked both as a recruiter and sourcer to locate highly qualified candidates in the higher end fields of Information Technology. Worked very closely with candidates and Account Managers to find the right candidate for the job. Kept endless records on activity and used Social Networks, Job Boards, and other traditional types of networking to locate talent. Created/Submitted necessary paperwork/information to provide the client with very detailed views of the candidates.

Dallas, Texas

Provide desktop/laptop/server support for large staffing firm and three subsidiaries on same floor. This includes network connectivity via Ethernet, Wireless or VPN/Router. Support three remote offices and connectivity to main office location. Constant interaction with company staff and upper management. Work consistently on improving hardware and software configurations. Provide end users with database connectivity to multi-platform software applications. Responsible for the ordering… Show more Provide desktop/laptop/server support for large staffing firm and three subsidiaries on same floor. This includes network connectivity via Ethernet, Wireless or VPN/Router. Support three remote offices and connectivity to main office location. Constant interaction with company staff and upper management. Work consistently on improving hardware and software configurations. Provide end users with database connectivity to multi-platform software applications. Responsible for the ordering, configuring, testing, and maintenance on all company printers to include laser/color/inkjet. Coordination of disposal of old equipment and legal ramifications involved. Perform system admin duties for user creation, MS Exchange setup, password resets, permissions, home folder setup, phone switch adds/changes/deletes/v-mail setup. Show less

LAN/Laptop/Desktop/Printing support and troubleshooting for (MEP) Engineering firm. Staff consists of Mechanical, Electrical, Architectural, and Plumbing Engineers. Systems supported include high-end DELL desktop systems, printers, laptops, dual-video setups, advanced graphics configurations, and Win 7 (x64) OS. Systems are built and designed to accommodate resource intensive applications such as AutoDesk products (AutoCAD 2-D / Revit 3-D Design) and numerous other intensive Engineering… Show more LAN/Laptop/Desktop/Printing support and troubleshooting for (MEP) Engineering firm. Staff consists of Mechanical, Electrical, Architectural, and Plumbing Engineers. Systems supported include high-end DELL desktop systems, printers, laptops, dual-video setups, advanced graphics configurations, and Win 7 (x64) OS. Systems are built and designed to accommodate resource intensive applications such as AutoDesk products (AutoCAD 2-D / Revit 3-D Design) and numerous other intensive Engineering applications. Network connectivity included 100MB/1GB Ethernet, CISCO IAD, Windows Server 2003/2008, MS exchange 2003/2007, and TCP/IP (Static/DHCP). ** Layoffs in May 2011 Show less

B.S.E.E.T., Electronics Engineering Technology

Ccna (Cisco Certified Network Associate) Studies - Completed 12/2015, A

Activities and Societies: CCNA1 (Intro to Networks), CCNA2 (Routing and Switching Essentials), CCNA3 (Scaling Networks) & CCNA4.

General Studies