Providing business reorganization services, patent and trademark assistance, advertising & marketing strategy, and technology consulting for start-ups, and small and medium-sized businesses. Specializing in creating new and innovative industry disruption strategies for new and struggling businesses.

Providing business and technology consulting for start-ups, and small and medium-sized businesses. Specializing in start-ups, operational restructuring of business looking to get to the next level, and the business of dental office management, operation, or start-up. We also provide consulting in the management and operation of dental HMOs operation, regulatory compliance, and Knox-Keene licensing (HMO).

Director of Operations and Senior Project Manager for a 15,000 sqft General and Specialty Dental office with thirty-six dental chairs. Position reporting directly to the President of the Company. Oversaw all key or critical projects requiring a high sense of detail and responsibility. This includes MIS system design and deployment, financial systems deployment including payroll systems, and various corporate project initiatives. Reviewed, revised, and negotiated all new, renewed, or revised provider contracts. Responsible for interviewing potential new employees and determining skills and personality compatibility in hiring new team members for the company.Major Contributions:• Management of projects and contributed key ideas and programs that resulted in a sixfold increase in annual revenue to over six million Dollars.• Primary architect in designing and deploying innovative marketing campaigns and creating new internal company philosophies.• Auditing healthcare contracts and creating an electronic reporting process resulted in a 30% increase in monthly revenue and a recovery of $120,000 in unpaid payments in one quarter.• Designed and deployed a completely new MIS system from the server to the individual client systems.• Auditing vendor relationships and establishing new or revised relationships with better company terms, resulting in a decrease of 20 to 50 percent in various vendor contract costs.

Primary leadership director of a unique start-up whose flagship pharmaceutical system was developed for a completely un-served healthcare industry segment.Major Contributions:• Developed original company concept and created a unique and comprehensive system for dispensing pharmaceuticals to patients from within the doctor’s facility.• Lead start-up of organization, business planning, contract negotiations, supply chain organization, product packaging design and development, and development of company's advertising and marketing materials.• Recruited, trained, and deployed sales force.

Consulting Position. Reporting Directly to the CEO.Help restructure the company, created new innovative dental benefit programs, and completely restructured the Health Plans regulatory compliance system to comply with the State of California Department of Managed Health Care required operations protocols.

I began a position with the company as an entry-level manager and was given increasing responsibilities and promotions, eventually becoming the Chief Operating Officer for the company. My primary responsibilities were to run the day-to-day operations of various departments of the company. Primary architect in developing new market segments, better operation structures, and customer and employee loyalty. Member of the Board of Directors providing leadership, guidance, and direction to those responsible for company management and regulatory compliance.Major Contributions:• Turned around a failing company and reorganized it into a respected and profitable DHMO• Reinvented company image and branding through logo change and restructuring the operation and philosophy of the customer service division and healthcare provider relations divisions. Changes resulted in a 20% to 30% improvement in membership and medical provider retention numbers and an 80% improvement in customer and provider satisfaction numbers.• Reduced labor and operational costs by 35% through the implementation of technology.• Increasing revenue and membership growth by 20% to 40% consistently during every year of my leadership.• Researched, wrote, and applied for State Medi-Cal RFPs and eventually awarded the contract with the State of California Depart. of Health Services. Receiving one of only six healthcare contracts issued in the State.• Negotiated and executed multiple key contracts for commercial businesses that resulted in over twenty-five million dollars of revenue for the company.• Oversaw all regulatory company financial and operational audits, showing consistent and constant improvement year after year.• Built out an affiliate/broker network of over 25 Brokers and over eight hundred independent sales representatives, which resulted in year after year increased growth in plan membership and revenue.

Managed start-up of a Software Company to serve the underserved HMO, IPA, and managed care service industry. Created concept and designed enterprise management system for managing HMO membership and operations.Major Contributions:• Project managed and help program two software programs for the commercial and government market segment.• Successfully negotiated a multi-million-dollar sale and merger of the company with a significant dotcom and venture capital firm.

- Provided management, business strategy, and oversight to a network of staff model offices servicing the Phoenix area. - Formulated, branded, and launched Southwest Dental Plan, a dental plan and marketing program servicing the Phoenix area.- Developed brand strategy and demographic development.- Strategic Consulting, including business plan, advertising & sales strategy development.- Scouted and selected new office locations. - Directed the Advertising and Marketing programs for television, radio, and print ads, for the Dental Practices and the Dental Plan.- Worked directly with the CEO on the company vision, strategy, and development.