Michael Biermann Email & Phone Number

Hamburg, Germany

Leading the Business Unit North with 7 departments and over 90 employees.Responsible for revenue, profit, and employee development in the Test & Quality Management division.Strategic development of the digital QA portfolio with a focus on future-oriented technologies such as AI, Cloud, Crowdtesting, Load and Performance Testing, and Test Automation as a Service.Proactive customer support and delivery responsibility for well-known major clients in the public, insurance, banking, utilities and automotive sectors.Establishing and maintaining strategic partnerships with tool manufacturers in the field of test automation (Tricentis Tosca, Keysight Eggplant).Successful establishment of the msg test center in Görlitz with the goal of expanding delivery capacities, providing nearshore testing services, accessing a new talent pool.

Hamburg Und Umgebung, Deutschland

Led 5 departments with 80 employees and 3 managers.Significantly grew the team by 60 employees.Established a partnership with Tricentis Tosca and provided training on the tool.Acquired new customers and successfully participated in tenders for Managed Test Automation Services.Built a Competence Center for cloud-based load and performance testing services.

Successfully managed various projects in the Test & Quality Management division, focusing on public and utilities sector in test automation, performance testing and test managment area.Led and mentored project teams, ensuring efficient execution and high-quality deliverables.Successfully acquired new customers and contributed to winning bids for key projects.Played a crucial role in the development and implementation of innovative testing solutions for clients in public sector.Effectively managed project budgets, timelines, and resources to achieve project goals and client satisfaction.

Established and coordinated QA processes for offshore development teams in Ukraine and Colombia.Designed, implemented, and maintained a Continuous Integration system using tools like Hudson, Sonar, ANT, TestNG, and Jacoco.Conceptualized and operated test environments, including build and release management processes.Successfully introduced static code analysis and code reviews to improve code quality.Built a professional product documentation framework through collaboration with technical writers.Provided technical support and implemented JIRA with SLA monitoring.Conducted supplier tests on-site at Emirates and FedEx.