Responsible for the delivery of Regulatory, outsourcing, internal process and system implementation projectsHelped to embed the new Change Development Framework with L&G through stakeholder management and communication channelsContributed to the re-branding of the Group Financial Controller team following an internal re-structureKey Skills & Achievements:Awarded Employee of the Quarter in December 2014Successfully delivered project Granite, the outsourcing of the L&G… Show more Responsible for the delivery of Regulatory, outsourcing, internal process and system implementation projectsHelped to embed the new Change Development Framework with L&G through stakeholder management and communication channelsContributed to the re-branding of the Group Financial Controller team following an internal re-structureKey Skills & Achievements:Awarded Employee of the Quarter in December 2014Successfully delivered project Granite, the outsourcing of the L&G Staff Defined Benefit Pension Scheme to a third party, to time quality and below budget and which has enabled a total cost reduction benefits of £1.2m. This project involved data migration from an in-house legacy system to a third party target system which required coordination with the Pensions and Benefits team and IT internally and with the third party Successfully managed the delivery of the YE12 Economic Capital validation to Group Board & Individual Capital Assessment (ICA) submission to the PRA as part of the Solvency II programmeSuccessfully managed the Economic Capital HY13 production run & Input/Output matrix enabling the transition of Economic Capital into BAUMatrix management of cross functional project teams/resources across the business including operational teams and ITEmployed exceptional stakeholder management skills to initiate and develop strong working relationships with key internal and external stakeholders Managed the Portfolio Credit Risk (PCR) project successfully from pre-initiation through to the evolve stage within the Change Development Framework culminating in the business case being approved at ExCo. The project was delivered within the approved budget for the initiation stage and within the agreed timelinesEmployed excellent organisational and time management skills to manage multiple projects in a systematic manner Show less

Programme Manager London 2012 Olympics/Paralympics – Beach Volleyball, Cycling, Marathon, Race Walk and Paralympics MarathonArena Group

Sole responsibility for running a team of seven project managers including managing the allocation of resources Identifying training and development needs and organising training for all project managers to ensure their continued professional development Identifying and implementing improved project procedures and methodologies including producing standard project documentation; Project Mandate, Project Initiation Document, RAID log, Lessons Learned Log, Central Lessons Learned Log… Show more Sole responsibility for running a team of seven project managers including managing the allocation of resources Identifying training and development needs and organising training for all project managers to ensure their continued professional development Identifying and implementing improved project procedures and methodologies including producing standard project documentation; Project Mandate, Project Initiation Document, RAID log, Lessons Learned Log, Central Lessons Learned Log, Post Implementation Review and Project Status ReportsProducing and implementing project audit controls to increase project governanceDocumenting ballpark estimate process, project lifecycle and change control proceduresCreating a Change Team intranet site where all project documentation and procedures are centrally stored and accessible to internal stakeholdersConcurrently managing projects for local and international blue-chip client organisations including GE, Honeywell and SainsburysProject managing client projects such as implementing administration services (including data migration) and bespoke websites in order for employees to manage their own share portfoliosAdditionally responsible for the delivery of Regulatory, internal process and system re-engineering projectsContributing to the integration of the HBOS Employee Equity Solutions and Mourant Equity Compensation Solutions by delivering the finance systems, operational processes and beneficial third party contracts Show less

Managing a team of 20 Customer Account Executives to ensure that challenging departmental targets are achievedIdentifying training needs and delivering training to new Account Executives on all of the company's products, investment procedures and IT systemsManaging projects to deliver new systems, procedures and regulations in accordance with stringent deadlines, involving extensive liaison and cooperation with other departmentsManaging relationships with High Net Worth customers to… Show more Managing a team of 20 Customer Account Executives to ensure that challenging departmental targets are achievedIdentifying training needs and delivering training to new Account Executives on all of the company's products, investment procedures and IT systemsManaging projects to deliver new systems, procedures and regulations in accordance with stringent deadlines, involving extensive liaison and cooperation with other departmentsManaging relationships with High Net Worth customers to ensure they receive an exceptional service, including responding to and resolving all queries and complaintsAllocating resources effectively so that the department operates at optimum capacity and managing operations to achieve departmental service agreementsKey Skills & Achievements:Introducing improved working processes to increase efficiency and client serviceUndertaking external exams to increase knowledge of financial products and the investment industry Show less