Michael Binkerd Email & Phone Number

Omaha, Nebraska, United States

Responsible for reviewing recreated patent documents for accuracy to the original and ensure it is readyfor the next steps before publishing.

Omaha, Nebraska, United States

Processing payments for client businesses to suppliers via prepaid credit cards.

Omaha, Nebraska, United States

Contractor working for Corcentric Payments processing payments for client businesses to suppliers viaprepaid credit cards.

Answering phone calls and emails from customers with questions regarding clinics, pet records, etc.

Process claims for the VA for veterans who had care at non-VA facilities.

Processed payrolls for businesses who received workman's comp insurance from the company.

Started with responding only to email inquiries from guests with questions or complaints about service they received or our hotel loyalty program. This expanded to also taking calls, helping monitor or respond to negative hotel reviews, monitoring and responding to negative guest satisfaction reviews, processing Best Online Rate Guarantee claims, handling.

Answered incoming calls from customers looking to reserve rooms. In addition, I was a backup Sales Specialist, answering questions from other reservations agents and hotel employees. I also mentored new hires during their first weeks after training.