Michael Bischoff Email & Phone Number

East Hartford, Connecticut, United States

Selected to serve as Acting Account Project Lead with accountability for overseeing, leading, and directing day-to-day project operations for a significant project portfolio.• Direct and strategic oversight of 12 project managers and a portfolio of 174+ projects valued at $11M+.• Ensure completion of all projects on time and within scope and budget. Assign projects to project managers in alignment with predefined billable hours.• Manage customer experience, quickly and thoroughly… Show more Selected to serve as Acting Account Project Lead with accountability for overseeing, leading, and directing day-to-day project operations for a significant project portfolio.• Direct and strategic oversight of 12 project managers and a portfolio of 174+ projects valued at $11M+.• Ensure completion of all projects on time and within scope and budget. Assign projects to project managers in alignment with predefined billable hours.• Manage customer experience, quickly and thoroughly handling escalations and ensuring expedient resolution.• Serve as a valued resource to project managers, answering questions on processes and procedures and confirming and monitoring work completion and performance. Show less

Syracuse, New York Area

Principle strategist and visionary selected to spearhead and lead all aspects of project management functions. Executed project goals and objectives by effectively managing projects for an international consulting company assigned to Pratt & Whitney's worldwide account. Highly strategic, analytical, driven, motivated, and tactical in driving forward-thinking initiatives across specific projects. Leveraged strong business acumen to create and implement project definitions, schedules, budgets… Show more Principle strategist and visionary selected to spearhead and lead all aspects of project management functions. Executed project goals and objectives by effectively managing projects for an international consulting company assigned to Pratt & Whitney's worldwide account. Highly strategic, analytical, driven, motivated, and tactical in driving forward-thinking initiatives across specific projects. Leveraged strong business acumen to create and implement project definitions, schedules, budgets, and objectives for 10 to 20 simultaneous projects and ensured alignment with superior quality standards.• Demonstrate authoritative technical leadership to generate $6M+ in project revenue. Unwavering success record managing all the moving components involved in delivering 51+ projects.• Maintained integration with AMS ITO & Cloud Program & Project Management Capability and Account Delivery leaders.• Managed resource staffing for assigned projects and demonstrated overall Delivery efficiency for assigned projects.• Success completing the new data center move within 48 hours after strategically planning for one year.• Mentor, lead, and empower a multifaceted staff of up to 50 technicians assigned to projects in a matrixed organization.• Planned and led the deployment of 3K+ computers to seven major customer sites within four (4) months.• Direct high-level strategic planning necessary to improve warehouse operations by staggering the delivery of equipment to reduce overcrowding on the warehouse floor with extra inventory. Show less

Wampsville, Ny

Exhibited strong technical leadership and direction while serving as the main point of contact for all areas of IT, including IT operations, web development, and programming. Supported company-defined goals and objectives by achieving customer service excellence while exceeding project and operational goals.• Defined requirements while delivering innovative solutions in collaboration with business units, department managers, developers, vendors, and contract employees.• Built and… Show more Exhibited strong technical leadership and direction while serving as the main point of contact for all areas of IT, including IT operations, web development, and programming. Supported company-defined goals and objectives by achieving customer service excellence while exceeding project and operational goals.• Defined requirements while delivering innovative solutions in collaboration with business units, department managers, developers, vendors, and contract employees.• Built and cultivated strong internal and external relationships while serving as the main point of contact for all areas of IT, including IT operations, web development, and programming.• Excellent in meeting and exceeding budget requirements, scope, project delivery dates, performance management, resource allocation, and other pertinent project-defined metrics. Show less

Provided end-to-end leadership and direction for an international consulting company, assigned to Carrier Corporation account at the Syracuse, NY location. Went above and beyond to meet client expectations.• Planned and executed functions, including coordinating projects with 3rd party vendors concerning project details, scheduling, price negotiations, and procurement activities.• Ensured project success and timely completion by monitoring projects throughout complete production and… Show more Provided end-to-end leadership and direction for an international consulting company, assigned to Carrier Corporation account at the Syracuse, NY location. Went above and beyond to meet client expectations.• Planned and executed functions, including coordinating projects with 3rd party vendors concerning project details, scheduling, price negotiations, and procurement activities.• Ensured project success and timely completion by monitoring projects throughout complete production and distribution process to guarantee the attainment of top-quality standards and on-time delivery. Show less

Managed 6 person IT department overseeing budget, purchases, online courses, web site,maintenance and support of internal use computers and servers for over 300 users. Developed and implemented four-year rotation plan for over 250 desktop computers. Created proposed and implemented Disaster Recovery and Business Continuation plan for IT department and entire University College. Devised plan to update entire operation to Windows XP operating system while… Show more Managed 6 person IT department overseeing budget, purchases, online courses, web site,maintenance and support of internal use computers and servers for over 300 users. Developed and implemented four-year rotation plan for over 250 desktop computers. Created proposed and implemented Disaster Recovery and Business Continuation plan for IT department and entire University College. Devised plan to update entire operation to Windows XP operating system while maintaining compliance to University specifications and ensuring continuous operation. Created internal training program for 150 employees and database to track attendance. Show less

Master Of Science (Ms), Computer Science Focused On Applied Software

Bachelor Of Science (B.S.), Mathematics

Nys Regents Hs Diploma

Activities and Societies: Cross Country, Track