Michael Bitzer Email and Phone Number
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A change agent, people leader and process innovator sought after for his broad experiences that traverse from strategy development to operational execution. Michael is relied upon to define and solve complex problems through deploying change management principles, careful project planning and creative leadership that delivers results in moments of significant change. He prides himself in his values orientated leadership, genuine ability to create meaningful relationships and success in impacting business outcomes. Areas of Expertise:• Change Management Principles and Tactics• People Leadership and Process Management • Project Development, Management and Delivery• Strategy Development and Mapping • Leading Cross-functional and Interdisciplinary Dependencies • Organizational Design and Optimization • Training Curriculum and Content Development • Defining and Creating Business Process Improvements • Impact Analysis and Performance Measurement • Creating Test and Measurement Plans • Diverse Facilitation, from Part Time Employees to Company Boards, from 2 to 2000
Delaney Consulting
View- Website:
- floradelaney.com
- Employees:
- 4
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Program Manager And Senior ConsultantDelaney ConsultingMinneapolis, Mn, Us -
Program Manager/Senior ConsultantDelaney Consulting Jun 2017 - PresentGreater Minneapolis-St. Paul Area• Responsible for the project plan, change management and delivery of both new retail operations capabilities and corresponding corporate support functions that resulted in transforming a retailing company into a retailer • Identified stakeholders and facilitated their weekly rhythms; including numerous C Suite and executive leaders -
Team Trainer / BuyerWhole Foods Market Aug 2018 - Aug 2020• Responsible for the onboarding experience and ongoing training of Team Members• Responsible for daily orders and work flow to ensure customer demand is met and financial goals are obtained -
National Account ManagerUss (Universal Surveillance Systems) Feb 2016 - May 2017• Recruited to define, build and run a new business offering that positioned existing retail security products and services against newly targeted customers • Responsible to manage existing accounts, growing my largest by more than 350%
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Regional Leadership, ServicesSears Oct 2015 - Jan 2016• Created tailored action plans by analyzing financial data combined with employee, customer and competitive insights into action plans to coach leaders how to increase their desired business results through behavioral change and process improvement -
Senior DirectorCbx Feb 2015 - Jun 2015• Responsible to provide senior leadership actionable insights to both acquire new and grow existing accounts• Worked within company leadership to define and deliver value-add consultative service offerings -
Program Manager / Lead ConsultantIndependent Contractor May 2013 - Jan 2015Greater Minneapolis-St. Paul Area• Developed a national expansion plan for a niche regional retailer. Responsible for the change plan and project management from strategy to implementation; accounted for all cross-functional areas: market selection, real estate, budgeting, store design, IT, organizational design, HR, training, brand and promotional marketing, assortment and supply chain
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Senior Account ManagerN.E.W. Customer Service Companies, Inc Jul 2011 - Apr 2013• Financial and relationship responsibility for co-branded consumer services at the nation’s largest and most respected retailers • Integrated into partner's field teams by building rapport and value; then coached those leaders in tailored workshops to identify business growth opportunities, prioritize and improve impactful behaviors and then track results -
Consultant, Lead FacilitatorConnect Retail Services Jun 2009 - Jul 2011• Program Lead for a piloted relaunch of Best Buy’s new Gaming Department • Project managed and delivered HR, training, communication and operational workstreams for a start up retail sales organization • Lead facilitator for over 100 workshops / training events that spanned multiple clients
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Vice President Of Client RelationsActionlink Oct 2008 - Apr 2009• Recruited for executive role within a retail labor and solutions company (3PL) with direct responsibility for the company’s Account Management and Business Development Teams -
Senior Manager Strategic PlanningBest Buy Dec 2007 - Sep 2008• Led a small team responsible for co-creating and project managing national strategies within the Computers, Geek Squad and Best Buy Direct business units over a rolling 12 quarter period -
Director, National OperationsBest Buy Dec 2006 - Dec 2007• Led cross functional teams accountable for $12B and $3B in multi-channel revenue in their respective categories • Collaborated with C-level leadership from multiple international organizations engaged in a joint venture to define a new operating infrastructure, employee experience and customer value propositions; resulted in a new brand that grew market share from 3% to almost 10% in one year -
Director Of InnovationBest Buy Dec 2005 - Dec 2006• Project lead for new initiatives in either test or pilot phases to determine viability for scale • Coached executives and led internal workshops that provided strategic direction on new company initiatives -
Sr. Manager, Research And DevelopmentBest Buy Aug 2004 - Dec 2005• As part of a post-acquisition team, developed the vision, strategy, tactics and measurement that successfully scaled a new brand resulting in 200 new stores, 1000s of new jobs and more than 200% comps • Coached and supported a team of 8 field leaders with responsibility for strategic direction, cultural changes, organizational development, project planning, budgeting, training, communication, financial analysis, and operational improvements -
Specialist, Sales Development And National OperationsBest Buy Dec 2003 - Aug 2004• Led or contributed to cross functional teams by managing project plans, creating communication plans and training events -
Retail LeadershipBest Buy 1997 - 2003• Accountable for P & Ls up to 80M in revenue• Successfully piloted 3 new leadership roles• Promoted 5 times based upon proven ability to coach employees and peers to win with customers
Michael Bitzer Skills
Michael Bitzer Education Details
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Northland CollegeGeneral Course Work
Frequently Asked Questions about Michael Bitzer
What company does Michael Bitzer work for?
Michael Bitzer works for Delaney Consulting
What is Michael Bitzer's role at the current company?
Michael Bitzer's current role is Program Manager and Senior Consultant.
What is Michael Bitzer's email address?
Michael Bitzer's email address is mi****@****buy.com
What is Michael Bitzer's direct phone number?
Michael Bitzer's direct phone number is (612)-291*****
What schools did Michael Bitzer attend?
Michael Bitzer attended Northland College.
What skills is Michael Bitzer known for?
Michael Bitzer has skills like Cross Functional Team Leadership, Leadership, Retail, Strategy, Management, Training, Team Building, Sales Operations, Performance Management, Sales, People Development, Merchandising.
Who are Michael Bitzer's colleagues?
Michael Bitzer's colleagues are William Delaney, Pat Kemp.
Not the Michael Bitzer you were looking for?
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Michael "Shane" Bitzer
Expert In Residential Construction & Deck BuildingGreater Minneapolis-St. Paul Area -
Dr. Michael Bitzer
Leonard Chair Of Political Science And Director Of The Center For North Carolina Politics & Public Service At Catawba CollegeCharlotte Metro2catawba.edu, catawba.edu -
1dshs.state.tx.us
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