• Sales Manager- includes all processes and functions that are required including ordering, inventory control, desking all sales deals, deal profitability, PE inventory ordering and management, training, hiring and firing for all salesman, concierge, and set-up, delivery of all major unit inventory, monitor and correct all stop sells and recalls, warehouse management, organization and cleanliness, sales projections and forecasts, training of all employees in his charge including new model rollouts, iN training and updates. Verify all VIN audits.• Used Sales Manager- Responsible for all used inventory sales, inventory management, consignment vehicles, trade evaluations, repairs to used inventory, price setting and profitability.• Internet Sales Manager- responsible for all internet leads and follow-up, E-Store purchases, internet advertising,• Web Master- Responsible for internet presence, web page updates and content, web advertising, Dealerspike communications and negotiations, web page optimization, social networking including Facebook and Twitter, problem solving, company e-mail set-up and maintenance, • Set-up supervisor- Supervise all major unit set-up, testing and delivery to customers to insure safety and quality, build and prep vehicles when no set-up person scheduled or available, unload all major unit vehicle deliveries and check for damage and completeness of order as well as verification of vehicle vins. • Customer Service Manager- Follow-up with all customers after major unit purchase to check on satisfaction with vehicle and purchase process. Submit new owner surveys to all major unit purchases, service experiences and parts transactions exceeding $200.00, Send out e-mails to all customers for service reminders, warranty expirations, prepaid service agreement expiration and renewal, provide customers with monthly newsletters via e-mail, with information on special events, sales and product updates.

General ManagerJanuary 2004 - October 2006 Becks Prime | Houston, TX Restaurant/Food ServicesGeneral Store Manager for Becks Prime and store trouble shooter working at multiple locations to help improve customer satisfaction and store profitability.Responsible for all daily operations of locations. Hiring, training and firing of hourly and manager level employees.Created budgets to increase profitability.Implemented new programs and processes to improve efficiency and quality.Analyzed profit and loss statements to determine areas of opportunity and game plan to fix issues.All scheduling and ordering.Vendor relationsNew location openings and vendor set-upDemonstrate and teach 100% customer satisfaction

General ManagerJune 1992 - December 2003 Chili's Inc. | Houston, TX Restaurant/Food ServicesGeneral Manager at different locations throughout Houston and outlying area.Responsible for promoting and teaching the "Chili's" philosophy and way of life.Involved in multiple charity fundraisers and events to promote community involvement.

Area ManagerJanuary 1987 - May 1992 Pizza Hut of Brazos Valley | Huntsville, TX Restaurant/Food ServicesArea Director for 9 different Pizza Hut locations in Huntsville, the Woodlands, Lufkin, Porter, Crocket and Conroe.Opened multiple locations in my time with Pizza HutResponsible for the operations of multiple locations as well as my own primary store.Hired, trained and fired hourly, shift and store manager level employeesRolled out new products and procedures to multiple locationsInspected and reviewed multiple locations on a monthly basis to ensure quality, cleanliness and operation standards.