Michael Blakely Email & Phone Number

Seattle, Wa, Us

New York, Ny, Us

New York, Ny, Us

As an extended part of client’s technical team, ensuring automation solutions are running effectively I:1. Assist customers in resolving their technical challenges including provision of infrastructure installation, upgrade planning and oversight2. Act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessions3. Assist in technical support for customers to support pre-sales and post-sales processesAddress all product-related queries on time4. Hold educational and informational training sessions to enable our clients to use UiPath products effectively5. Provide developers with customers’ feedback and contribute to identification and creation of new features or products6. Perform initial or secondary investigations and respond to online and phone support requestsDeliver periodic reviews with customers (e.g. Health checks)7. Proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements8. Collaborate cross departmentally within UiPath to establish and communicate best practices

New York, Ny, Us

Washington, Dc, Us

Managed Academic Advisement and Professional Development Programs supporting over 700 Undergraduate and Graduate students as part of the Gates Millennium Scholars team at APIA Scholars. Program Management, Scheduling, Budgeting, Database Management, Salesforce Administration, Relationship Management, Academic/Career Advising, Microsoft Office

Washington, Dc, Us

As a Strategic Initiatives Intern, I performed both Communications and Development work, including donor research, internal and external collateral creation, and event & Board Meeting planning

Baltimore, Md, Us

As a legislative assistant intern for the NAACP, I performed independent research on Police Brutality and Use of Force Guidelines. The findings of my research was then added to NAACP records to later be used as a resource for Congressional hearings. • Sourcing, SPSS, R, Data Analysis, Database Management, & Policy Research

Washington, Dc, Us

As an intern for the OCA Asian Pacific American Advocates or OCA National, I attended regular sessions to discuss ways of exploring identity and using what we learn to promote politically active citizenship as well as staffed events run by the OCA.

Williamsburg, Va, Us

As an assistant to the Head Dean of the William & Mary School of Law, I was responsible for maintaining multiple spreadsheets and databases. I was also required to maintain a high level of professionalism as I interacted with sensitive files and multiple District and Magistrate Judges.