● Help conceptualize and develop the online customer journey for campaigns and promotions in line with the marketing calendar.● Taking full administrative responsibility for the content of the online stores and email marketing.● Ensuring all product is uploaded timeously and accurately.● Ensure that the ecommerce merchandising principles are implemented, measured and optimized regularly.● Checking accuracy, loading through live systems, ensuring sales-optimized product… Show more ● Help conceptualize and develop the online customer journey for campaigns and promotions in line with the marketing calendar.● Taking full administrative responsibility for the content of the online stores and email marketing.● Ensuring all product is uploaded timeously and accurately.● Ensure that the ecommerce merchandising principles are implemented, measured and optimized regularly.● Checking accuracy, loading through live systems, ensuring sales-optimized product presentation, segmenting customer bases, identifying opportunities to move stock, offer promotions and enhance the online customer assortment – generally give our customer a seamless online experience that is premium and refined.● Obsess about customer satisfaction and proactively assist customers with queries to give them the best possible experience.● Communicate effectively with all relevant teams – planning, studio, central ecommerce, brands, contact centre, logistics, operations and stores – essentially make new relationships and achieve great results together. Show less

● Overseeing daily business operations and office administration.● Payroll & Benefits administration● Build and maintain good relationships with clients and suppliers.● Handle client inquiries/requests and feedback.● Debtors/Creditors.● Business account reconciliations.● Evaluating staff performance of 25 employees.● Generating financial reports.● Managing business income and payments.