Michael Boadi Email & Phone Number

Washington, DC, US

• Training and Fine-tuning AI chatbots to improve their conversational abilities, understanding of user queries, and overall performance.
• Conduct regular quality assurance testing to identify and rectify issues in chatbot responses, ensuring a seamless user experience.
• Develop and maintain datasets for chatbot training, ensuring the availability of high-quality training data to enhance chatbot responses. Apply keen analytical skills, allowing for the quick diagnosis and resolution of.
• Prioritize understanding user needs and feedback to continuously improve chatbot performance and user satisfaction.

Tema, Greater Accra, Ghana

• Monitor daily, weekly, monthly, and annual petroleum stock levels at Accra Plains Depot (APD).
• Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
• Perform daily updates on volumes received or delivered on inter-depot transfers of petroleum products at APD
• Collate and monitor petroleum product deliveries to the market and facilitate daily volumes reconciliation.
• Verified compartment and loading capacities against shipment details and confirmed volumes to be loaded; reduced incidence of overloading by 50% and minimized product wastage.
• Effectively adhere to National Petroleum Authority’s directives and UPPF scheme and promote at all levels.

Legon, Greater Accra, Ghana

• Presided over all Executive meetings of the Junior Common Room, serving as the chairperson and effectively facilitating discussion and decision-making processes.
• Oversaw the execution and maintenance of all operational aspects of the Junior Common Room, including but not limited to: facilities management, event planning, and staff supervision.
• Held ultimate responsibility for authorizing any financial disbursement of the Hall, ensuring proper budgetary management and accountability.

Legon, Greater Accra, Ghana

• Spearheaded the conceptualization, planning, and seamless execution of diverse programs and projects for the University's Students Representative Council.
• Fostered productive relationships with external corporate bodies, collaborating on partnerships to ensure effective execution of contracts and deliverables.
• Demonstrated strong leadership and communication skills to manage and coordinate cross-functional teams towards achieving set objectives and targets.
• Maintained a keen eye for detail and adherence to timelines, ensuring timely completion of projects and delivery of exceptional outcomes.
• Maintained up-to-date documentation of project progress, performance metrics, and deliverables, ensuring compliance with organizational standards and requirements.

Kotoka International Airport

• Handle all purchases with cash and credit cards, answer customer questions, resolve issues with delayed and canceled flights, and help with lost/damaged luggage.
• Provide customers with baggage assistance, confirm travel reservations and itineraries, complete flight check-ins, and solve problems regarding flight booking, flight changes, and other inquiries.
• Responsible for informing the customer about arrival and departure times, reserving tickets with a particular airline, and answering travel questions about topics like baggage rules and costs.
• Responsible for guiding customers to the proper terminal, explaining airport regulations, and assist with visa on arrival.

Accra, Greater Accra Region, Ghana

• Install, test, and troubleshoot computer systems.
• Performed power plant maintenance and servicing
• Assisted Electromechanical Engineers on field and prepared job reports.
• Preparation of invoice, making bank transactions and purchasing of company materials.

Associated With The Master Of Computer And Information Technology Degree, Computational Thinking For Decision Making

This course introduces the pillars of computational thinking, how computer scientists develop and analyze algorithms, and how solutions.

Bachelor Of Arts - Ba, Geography And Sociology

High School Diploma, Economics And Geography