Michael Bobay Email and Phone Number
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Michael Bobay personal email
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Been around the OnStar Automotive Telematics Business from almost the beginning 1997. I have worked in multiple departments on the OnStar Program: Call Center Operations, Engineering, and IT, on the various technical aspects to improve the performance of OnStar services and features.
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International Product Marketing ManagerGeneral MotorsLeonard, Mi, Us -
Product Manager Global Connectivity And Onstar ExpansionGeneral Motors Aug 2018 - PresentWarren, Michigan, United StatesLead Efforts with Global Regions to launch OnStar and Connected services in GM Vehicles. Coordinate with Hardware engineering, Wireless Carriers, payment processors, and other third party vendors-suppliers to ensure ensure Specifications are met, Engage with Back Office Software Development and Product Service Teams to ensure Global Product requirements are understood. Lead cross-functional efforts for workshops and preparations to ensure a successful Launch. Assist with Planning and execution of testing and Media vehicle Events. Subject Matter Expert for all Aspects of the OnStar Global Program Services Roll Out: Onboarding, Provisioning, Sales-eCommerce, Telephony, Vehicle Hardware, Wireless Carrier Network, Web, WIFI, Mobile App, CRM, OTA SW Updates, Vehicle Health, Diagnostics, Notifications Platforms, and Electric Vehicle Support . Utilize SAFe Agile Software development approaches such as Aha Initiatives, epics, features to capture in user story canvas roadmaps to be translated into TFS Technical Features for WSJF and PI Planning Events. Act as Liaison between GMNA Product and Technical Teams and the GM Global Regions teams of GMSA, MEO, GMK, and EU; to ensure consensus and buy-in to approaches moving forward.
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Global Execution Leader: Onstar Telematics And InfotainmentGeneral Motors Apr 2016 - Jul 2018Warren, MichiganCoordinate, Track, and Report the OnStar Telematics & Infotainment vehicle validation efforts across all General Motors Global Regions: North America, Mexico, China, Korea, Australia, South America, and ROW.Ensure the Successful Launch of GM Vehicles with new OnStar Telematics and Infotainment Software, Hardware, Products, Services, and Features.-Track all PRTS/ESIMs found in testing, then engage Product Development/Suppliers, to root cause and resolve, to attain 1411/3660 Salability.- Project Management and Process Engineer new standardized methods for OnStar Vehicle Validation Testing Efforts.
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Onstar Gccx Business Perfomance LeaderGeneral Motors May 2012 - Apr 2016Detroit, MiDevelop Business, Functional, and System Requirements for OnStar, Telematics Hardware Programs, including Wireless carrier, Infotainment Radio, Mobile Application Frame Work, App Store, and WIFI.Ensure successful product launch for Call Center, Engineering, and IT Department through detailed business planning.
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Onstar Call Center Operations Leader And Process EngineerGeneral Motors Apr 2006 - Apr 2012Detroit And Warren Mi.Managed OnStar Program Launches for FMV: For My Vehicle OnStar Retail Product, OnStar TTY-Hearing impaired, and New OnStar Hardware Deployments. Coordinate efforts between Service Delivery, IT, Engineering, Systems Operations, and Marketing Teams.
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Systems Operations And Technical Assistance LeaderGeneral Motors Oct 2001 - Mar 2006Troy, MiDeveloped Requirements for OnStar customer enrollments, testing the systems, then creating processes to root cause and resolve any customer complaints, Lead team of 20+ Call Center Agents than fix all OnStar Service issues.
Michael Bobay Skills
Michael Bobay Education Details
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Business Administration And Management, General
Frequently Asked Questions about Michael Bobay
What company does Michael Bobay work for?
Michael Bobay works for General Motors
What is Michael Bobay's role at the current company?
Michael Bobay's current role is International Product Marketing Manager.
What is Michael Bobay's email address?
Michael Bobay's email address is michael.bobay@gm.com
What is Michael Bobay's direct phone number?
Michael Bobay's direct phone number is +124849*****
What schools did Michael Bobay attend?
Michael Bobay attended Ferris State University.
What are some of Michael Bobay's interests?
Michael Bobay has interest in Was Born And Raised In Northern Michigan, Mobile Apps, Camping, Fishing, Self Serve Web User Applications.
What skills is Michael Bobay known for?
Michael Bobay has skills like Automotive, Cross Functional Team Leadership, Leadership, Program Management, Quality Assurance, Continuous Improvement, Process Improvement, Sharepoint, Automation, Fmea, Customer Service, Outsourcing.
Who are Michael Bobay's colleagues?
Michael Bobay's colleagues are Hector A. Aguilar, Jongmin Kim, Miguel Taylor, Andy Foster, Dienul Akmal, Gina Dimaio, Alaim Silva.
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Michael Bobay
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Michael Bobay
Muscatine, Ia -
Mike Bobay
Virginia Beach, Va
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