Twenty Years in the Hospitality Industry. I am currently working at Marriott International. In my current role I am responsible for the creation, maintenance and support of all desktop Group Policy Objects in Marriott’s Active Directory Forest. I design systems and ensure fail-safe integration into production system as well as conduct systems integration testing. I provide third level support and assist all other help desks and support organization. I provide second level support for Marriott… Show more Twenty Years in the Hospitality Industry. I am currently working at Marriott International. In my current role I am responsible for the creation, maintenance and support of all desktop Group Policy Objects in Marriott’s Active Directory Forest. I design systems and ensure fail-safe integration into production system as well as conduct systems integration testing. I provide third level support and assist all other help desks and support organization. I provide second level support for Marriott Internationals Trend Micro Deep Security systems. I maintain and integrate Microsoft Windows XP, Windows 7 security patches. Create and post Microsoft security patch updates to a for over 600 Field technicians. Certify all Marriott approved desktop hardware. Integrated and built Marriott’s Windows 7 64bit Developers Image for use for Marriott Application and System Developers. I am proficient in computer systems integration. Proficient with Windows Operating Systems Workstation/Server/Terminal Server platforms, Citrix, Windows XPe, Windows, Windows POSReady7 ,VMware ESX, Microsoft Office 2003/2010, Office 365, PeopleSoft. I built and maintain Marriott International electronic large file and software deployment solution that accounts for infrastructure maintenance, security patching, software deployment, security incident response, data collection and reporting, compliance, and strategic planning. Marriott International, Bethesda, MD. 2002 – 2004Lead Programmer/AnalystAt Marriott International in Bethesda Maryland. My role was working in the Property Systems development group. I was second level support for Marriott’s help desk. I had developed a Custom FrontDesk Windows XPe image that is currently being rolled out to all of Marriott International Select Services Brands. (Fairfield, CourtYard, Springhill Suites and Townplace suites). I am also supporting all Fairfield Inns with the back office systems Servers and PMS workstations. Show less

Project Manager / Senior Systems EngineerI was working on a project at Marriott where I was the single point of contact for all client-side issue with Peoplesoft and was responsible for the rollout that will completely replace the Accounting and Human Resources systems for Marriott International. Up until September of 1997 I managed 10 engineers from Computer Aid and 13 engineers from other contractors located at Marriott. I ran the day to day operations of Marriott’s Lodging PC Support… Show more Project Manager / Senior Systems EngineerI was working on a project at Marriott where I was the single point of contact for all client-side issue with Peoplesoft and was responsible for the rollout that will completely replace the Accounting and Human Resources systems for Marriott International. Up until September of 1997 I managed 10 engineers from Computer Aid and 13 engineers from other contractors located at Marriott. I ran the day to day operations of Marriott’s Lodging PC Support helpdesk (2000+ users and HQ and 1500+ remote users) at Marriott’s Corporate Headquarters in Bethesda MD. I also was the lead systems engineer for the corporate wide rollout of Windows95 and Windows/NT at Marriott Corporate headquarters. I provided senior level technical support troubleshooting hardware and software issues as well as the installation and configuration of LAN/WAN and microcomputer systems. My first project at Marriott was the Project Lead for a six person team responsible for the Migration of over 2000+ users to Marriott’s new SaberLAN environment and provided third level support for Marriott’s IS&T departments Help Desk Show less