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@planetpyramid.com
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1 phone found area 607
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LinkedIn matched
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Michael Bonacci is listed as Senior Systems Engineer / Security Analyst at Pyramid Business Systems, Inc., based in Endicott, New York, United States. AeroLeads shows a work email signal at planetpyramid.com, phone signal with area code 607, and a matched LinkedIn profile for Michael Bonacci.
Michael Bonacci previously worked as Senior Systems Engineer at Pyramid Business Systems, Inc. and System Administrator at Sharptech Solutions. Michael Bonacci holds Associate Of Science - As, Computer Engineering from Suny Broome Community College.
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AeroLeads found 1 current-domain work email signal for Michael Bonacci. Compare company email patterns before reaching out.
NOTABLE ACCOMPLISHMENTSActed as Junior Project Manager to drive to completion a major datacenter site shutdown, which reduced the company’s digital footprint by 30%, simplified and consolidated their environments, and saved the company $3,000,000 annually in operational costs.Aided in the successful launch of a new VoIP project by managing several internal departments and contracted vendors. Project scope spanned 5 cities in 2 countries. We achieved our goal under budget and it was completed before the planned deadline.Rebuilt and refined company’s ERP system, simplifying payroll and expense management, stabilized warehouse control, and drastically improved total-function uptime by over 30%. Within same undertaking, also implemented a new backup system that reduced licensing costs and improved both RPO and RTO.
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Endwell, NY, US
Handle client tickets and projects. Tickets range from basic password resets to troubleshooting a complex, multi-node service. Projects vary based on client needs.Handle clients that must meet regulatory compliance such as CMMC, NIST framework, Exostar, HIPAA, PCI DSS, and GLB. This includes on-demand and routine auditing/remediation.Perform internal and.
On-boarding specialist, performing all tasks associated with new clients, including initial interview, infrastructure assessments and reporting, as well as all remediation’s and deployment of new/updated IT solutions.Architected, implemented, and maintain cyber defense systems for contract clients. Inspect reports and logs daily to identify malicious.
Corning, New York, US
Managed third-party managed service provider on behalf of company for all of Data Center Operations, including 8 different siloed teams, 90+ technicians in total, globally located.Conduct various audits, both within ticketing software and within live environment, seeking points of failure, vulnerabilities, risk, and evaluating for areas of.
Binghamton, NY, US
Routinely exceeded call-handling goals, closing an average of 50 calls daily with an 80% first-call resolution ratio and an average talk-time of roughly 5 minutes, well below the 12-minute goal.Partnered with Tier III System Administrators to resolve complex problems that required escalation. Provided detailed descriptions of issues in ticketing system and.
Performed on-demand services ranging from consultations on projects to analyzing, designing, and deploying various services and solutions on behalf of company.Developed customized scripts on various platforms to monitor, report (including live trending and P.I.T.), and automate daily tasks.Introduced new vendors to the company, which created new service.
New Berlin, New York, US
Deployed new workstations, leading client/server configuration and performance-tuning of crucial infrastructure to ensure seamless business operations.Participated in numerous projects ranging from Microsoft Exchange on-premises upgrade, VoIP go-live, and new Cisco infrastructure deployment for a new manufacturing plant.Worked with infrastructure team to.
US
Assisted in management of a team of up to 4 field- and bench-technicians. Responsibilities included supporting and growing their knowledge base, assigning clients and projects, and following up to ensure completion to customer’s expectations.Research, plan, and deploy various new technologies and services that would best serve our clients based on.
Bentonville, Arkansas, US
Managed all POS registers, cash drawers, employee schedules, and coordinated with all other department leads regarding product.Handled any and all customer disputes with the utmost respect and customer service excellence.Improved service quality and increased sales by developing a strong knowledge of company's products and services
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Michael Bonacci works for Pyramid Business Systems, Inc..
Michael Bonacci is listed as Senior Systems Engineer / Security Analyst at Pyramid Business Systems, Inc..
AeroLeads has found 1 work email signal at @planetpyramid.com for Michael Bonacci at Pyramid Business Systems, Inc..
AeroLeads has found 1 phone signal(s) with area code 607 for Michael Bonacci at Pyramid Business Systems, Inc..
Michael Bonacci is based in Endicott, New York, United States while working with Pyramid Business Systems, Inc..
Michael Bonacci has worked for Pyramid Business Systems, Inc., Sharptech Solutions, Corning Incorporated, Uhs Hospitals, and Net2000 Computers, Llc.
You can use AeroLeads to view verified contact signals for Michael Bonacci at Pyramid Business Systems, Inc., including work email, phone, and LinkedIn data when available.
Michael Bonacci holds Associate Of Science - As, Computer Engineering from Suny Broome Community College.
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