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Michael Bonello is listed as Sr Technology Analyst - CIBC at CIBC, a company with 34212 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a work email signal at cibc.com and a matched LinkedIn profile for Michael Bonello.
Michael Bonello previously worked as Sr Technology Analyst at Cibc and Technical Support Role at Mbc Computer Solutions. Michael Bonello holds Network Specialist - Multi Os, It Specialist from Trios College.
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AeroLeads found 1 current-domain work email signal for Michael Bonello. Compare company email patterns before reaching out.
My name is Michael Bonello and I offer a wide range of skills allowing me to perform both technical and business functions.My experiences include working in small companies and large top Canadian companies. In the past, I demonstrated leadership as a Technical Lead while supporting Premier Microsoft customers, being a focal for clients and representing our department in audits and meetings. While moving into some management roles, As the Department's Primary Coordinator, I annually update our Contingency Planning strategy. As well, I review all intakes involving our team's resources.My technical side includes a vast range including support of Premier Microsoft customers, supporting a Development team for any issues, and provided assistance to over 1500 branches with technical issues. Remediating vulnerabilities in all desktops across Canada takes up much of my time now.I endeavour to always expand my knowledge and show a commitment to the company I work for.
Listed skills include Troubleshooting, Windows Server, Servers, Disaster Recovery, and 7 others.
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Toronto, Canada Area
My mission is to enhance a company's value by putting forth my strongest assets so I can optimally utilize my skills gained through my years of experiences and knowledge gained.Currently, one of my primary roles involve remediation of all critical vulnerabilities on desktops across Canada. Another of my main objectives includes reviewing all intakes.
Involved with multiple roles of being the first point of contact for customers. This included opening a case, filling in pertinent information, troubleshooting, and resolving the problem. If an onsite representative is required, I established a date/time which we could have someone onsite.
Promoted to the Technical Lead position and ensured that our department caseloads were being driven to resolution. Assisted with scheduling and hiring of team members. Also acted as the liaison at our location with the 3rd level support staff to gain direction on the more difficult cases and give updates on our current numbers.
Would take escalation calls from the first point of contact engineers that were unable to resolve the issue. Customer included both Premier Microsoft Customers and non Premier customers dealing with Data Loss, Backup Issues, Crashed Servers and Deployment Strategies. Received excellent feedback from customers and scored high on customer surveys.
Performed Installation and support duties of all cable, internet, and digital box issues in London and area. Also installed NIC cards and repaired computer connections when necessary to get the internet connection working.
Began working on a Deploment Project to install Windows NT 4.0 onto all desktops at branch sites across Canada using a Microsoft Deployment tool. Later on, moved into a support role of the department servers within the Systems Development team. This included support of the department e-mail server, server backup/restores, and system upgrades. Also included.
Other employees you can reach at cibc.com. View company contacts for 34212 employees →
Rachel Coome
Colleague at CibcCanada, Canada
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DR
Deepta Rayner, Mba, Ccxp, Pmc-Ii
Colleague at CibcToronto, Ontario, Canada, Canada
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CS
Carolyn Simard
Colleague at CibcCanada, Canada
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SB
Shivam Bhola
Colleague at CibcToronto, Ontario, Canada, Canada
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JH
Jim Hu
Colleague at CibcMarkham, Ontario, Canada, Canada
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BP
Beverly Peterson
Colleague at CibcGreater Chicago Area, United States
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AT
Ariam Tirfe
Colleague at CibcYork, Ontario, Canada, Canada
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GM
Guillermo Martinez
Colleague at CibcChicago, Illinois, United States, United States
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LG
Layla Giovanna Osman
Colleague at CibcToronto, Ontario, Canada, Canada
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RP
Rohini Puddicombe Puddicombe
Colleague at CibcBrampton, Ontario, Canada, Canada
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Completed the MCSE course offered at the Sterling Business Academy and also successfully completed the Microsoft certification exams to.
Quick answers generated from the profile data available on this page.
Michael Bonello works for CIBC.
Michael Bonello is listed as Sr Technology Analyst - CIBC at CIBC.
AeroLeads has found 1 work email signal at @cibc.com for Michael Bonello at CIBC.
Michael Bonello is based in Greater Toronto Area, Canada, Canada while working with CIBC.
Michael Bonello has worked for Cibc, Mbc Computer Solutions, Trios, Vmc, and Vmc Volt.
Michael Bonello's colleagues at CIBC include Rachel Coome, Deepta Rayner, Mba, Ccxp, Pmc-Ii, Carolyn Simard, Shivam Bhola, and Jim Hu.
You can use AeroLeads to view verified contact signals for Michael Bonello at CIBC, including work email, phone, and LinkedIn data when available.
Michael Bonello holds Network Specialist - Multi Os, It Specialist from Trios College.
Michael Bonello is listed with skills including Troubleshooting, Windows Server, Servers, Disaster Recovery, System Deployment, Active Directory, Vmware, and Itil.
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