Michael Borba

Michael Borba Email and Phone Number

Provider Engagement Account Manager @ Sunshine Health
Tarpon Springs, FL, US
Michael Borba's Location
Oldsmar, Florida, United States, United States
Michael Borba's Contact Details

Michael Borba personal email

n/a
About Michael Borba

• Highly self-motivated experienced professional with over 10 years experience in technical, retail and warehouse environments. Committed to quality and excellence.• Able to handle a high volume of tasks within a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. • Able to negotiate and problem solve quickly, accurately, independently, and efficiently. Strong verbal, listening, and written communication skills. Comfortable interacting with all levels of the organization and public. • Adept at prioritizing and completing tasks to meet customer and business needs. Adept at multitasking to achieve individual and team goals.

Michael Borba's Current Company Details
Sunshine Health

Sunshine Health

View
Provider Engagement Account Manager
Tarpon Springs, FL, US
Employees:
823
Michael Borba Work Experience Details
  • Sunshine Health
    Provider Engagement Account Manager
    Sunshine Health
    Tarpon Springs, Fl, Us
  • Ccs Medical
    Key Account Representative
    Ccs Medical Jul 2014 - Present
    • Receive all inbound and transferred calls for Insulin Pump patients regarding reorder shipments, questions on account and any escalated call; processes referrals including making inbound and outbound calls to potential patients.• Evaluate insurance coverage in order to determine the policy’s compatibility and collectable revenue with the company’s program, identify documentation needs required before shipping to ensure clean claim submission; audit order packets and perform system entry including all pending documentation requirements.• Maintain accurate patient records, compile and maintain reports used to track shipping errors, and process departmental miscellaneous mail and email.• Maintain a high degree of confidentiality at all times due to access to sensitive information, following all Medicare, Medicaid, HIPAA and Private Insurance regulations and requirements. • Promoted from Inbound Insulin Pump Representative, June 2015
  • Pepsico
    Warehouse Person
    Pepsico Jun 2012 - Jul 2014
    • Perform miscellaneous support tasks throughout the warehouse i.e., general housekeeping and reworking damaged/out of date/returned product• Unload transport trucks delivering finished product to the warehouse, storing into its designated space.• Load/Unload empty pallets and plastic storage flats/shells to return to the manufacturing location.• Position and load pre-made, multi-product pallets on to local delivery trucks.
  • Roche
    Customer Support Specialist
    Roche Aug 2006 - Mar 2012
    • Answered inquiries concerning RDC Diabetes Care and Insulin Delivery System Product Line; provided troubleshooting steps in the resolution of customer concerns according to RD Quality guidelines; educated the customer in the successful use of RDC products; provided marketing information reinforcing the positioning of a product to encourage brand and customer loyalty.
  • Toys R Us
    Team Member
    Toys R Us Jul 2001 - Aug 2006
    • Coordinated all price changes throughout the store on a daily basis, maintained all regular and sale signage within the store, set new breaking ads and removed old ads, assisted in inventory count maintenance, and updated the Master Deal Signage List (MDSL) including all new, exclusive, and unadvertised items.• Served as both sales associate and customer service representative when needed; processed sales transaction and customer returns, handled drawers and buy back at close of business, and assembled and repaired bikes.

Michael Borba Skills

Sap Supply Chain Process Improvement Inventory Management Customer Service Team Leadership Logistics Supply Chain Management Microsoft Office Warehousing Troubleshooting Quality Assurance Microsoft Excel Leadership Continuous Improvement Teamwork

Michael Borba Education Details

Frequently Asked Questions about Michael Borba

What company does Michael Borba work for?

Michael Borba works for Sunshine Health

What is Michael Borba's role at the current company?

Michael Borba's current role is Provider Engagement Account Manager.

What is Michael Borba's email address?

Michael Borba's email address is mi****@****med.com

What schools did Michael Borba attend?

Michael Borba attended Ball State University.

What skills is Michael Borba known for?

Michael Borba has skills like Sap, Supply Chain, Process Improvement, Inventory Management, Customer Service, Team Leadership, Logistics, Supply Chain Management, Microsoft Office, Warehousing, Troubleshooting, Quality Assurance.

Who are Michael Borba's colleagues?

Michael Borba's colleagues are Bridgette Barker, Joleesa Foley, Sandra Somarriba, Kenya B Murray, Ms, Milissa Roper, Barbara Marcelin, Keyonia Rollins.

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