Michael Borushek Email & Phone Number

Chicago, Illinois, United States

✅ Manage high-volume customer requests, ensuring prompt communication and operational support for up to 50 guests daily, with a focus on resolving service issues promptly and efficiently.✅ Input and maintain accurate data and records of guest interactions and services to monitor and track client satisfaction.✅ Address routine client service needs and quickly resolve issues, escalating more complex problems when needed.✅ Exercise clear and open communication with guests regarding booking status, reservation updates and general inquiries.✅ Collaborate cross-functionally with internal teams and external teams to troubleshoot guest issues and ensure their timely resolution.

Los Angeles, California, United States

Handled logistics and set coordination across 100+ locations for major productions, ensuring on-time delivery of production services and smooth functioning of day-to-day-operations. Reviewed locations data to ensure accurate and up-to-date records were available for production and billing departments.Worked cross-functionally with vendors and production teams to adhere to timely filming schedules. Prepared communications regarding the status and timeline of active projects for dissemination to production teams.

Greater Los Angeles Area

Oversaw operational aspects of logistics (locations, vendor coordination, security, badging/credentialing) for film projects while following timelines and quality standards of different studios.Employed organizational skills, a high attention to detail and the ability to multitask effectively in order to help enable an efficient on-set experience for production and film teams.Played an integral part in managing the day-to-day needs of production, including leading the prompt setup and takedown of [production] assets.

Chicago, Illinois, United States

Assisted in gathering vendor and on-set badging requirements and verifications, coordinating with internal teams for successful delivery.Managed daily logistical operations on set, including catering, extras holding spaces, and production signages, ensuring seamless film set operations.Effectively and quickly handled responses and requests from vendors regarding the delivery and setup of set materials.