Vice President Operations
CurrentSince 2018, I have served as right hand to owner contributing a broad view across all operations and business developmentopportunities/initiatives.♦ Transform operations from top down, instituting standardized processes and systems from inception to drive success.♦Partner with executive leaders to make methodical and cost-effective financial performance decisions.♦ Manage Controller and Business Development/Sales Representative. Establish culture of employee engagement instilling highperformance benchmarks to reach goals/incentives to maximize retention.♦ Collaborate with cross-functional teams to develop best practices and streamline processes thus elevating the customer experience.♦ Work with Controller to develop/execute clearly defined goals, milestones, and KPIs to measure progress against outlined revenueobjectives. Ascertain cost savings opportunities with suppliers and ensure proper controls in place.♦ Manage financials, AR, and budgeting with meticulous attention to detail.♦ Coordinate weekly sales team and 1:1 meetings; celebrate wins and navigate challenges. Ascertain attained/missed milestones toensure alignment with operational metrics/goals. Train on lead/pipeline development and account management.♦ Ensure all engineers up to date on safety certifications and continuing education to maintain regulatory compliance.♦ Implement strategies to increase revenue through forecasting, and roadmapping.♦ Analyze sales reports at month-end to scrutinize unattained goals and champion top-performers. Recommend adjustments to improveupselling, performance, and revenues.♦ Negotiate health/liability insurance benefits. Manage outsourced payroll company.♦ Simultaneously lead day-to-day operations for ZP Architects & Engineers, a distinct business unit under FMP Construction umbrella.