Michael Bowers Email & Phone Number

Gold Coast, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

Advising senior leaders from O2A NBN on key trends and challenges. Planning and managing high level governance forums to discuss business unit challenges and strengths with Director+ level cross company stakeholders. Affirming confidence in the strategic plan through high level communications supported with key insights. Customer Connect lead responsible.

Brisbane, Australia

I acted as a facilitator of change for projects, initiatives and business improvements within O2A. Some of my key achievements were:- Led the ADSL Port Express program which provided 7000 + additional customers with ADSL, an improvement in port utilisation of at least 20 days and a 60% reduction in ADSL delay related complaints through implementing a.

Brisbane, Australia

Co-led the CSD NBN Service Chain War Room which resulted in key relationships being established and working parties launched to drive cross business improvements across the NBN Activation process. Installed and managed a reporting rhythm for NBN O2A Operations which provides an intimate understanding of key reporting measures, insights and opportunities.

Brisbane, Australia

I started in Telstra as a Graduate Business Analyst where I got a taste of problem solving and data analysis under the Test and Fulfilment BU (CSD). During this time I was responsible for reporting insights and management of a CT incentive scheme and then Assurance casual analysis.

Sell Audio Visual goods

Aspley

Exceeded Sales targets expectations and honed interpersonal and negotiation skills by working within a customer facing retail sales environment. I also developed management and leadership skills whilst working as a Department Manager for two years until I decided to return to part time work so I could attend university.

Bsb41507- Certificate Iv In Project Management, Project Management, Competent (Highest Grade Available)

Was undertaken with Telstra

Bs05 Bachelor Of Business With Distinction, Major: Management, Minor: International Business, Overall Gpa 5.7

Activities and Societies: BAMSADistinctions in: - Economics - International & electronic business - International marketing.

Diploma Of Business, Credit Cr C, Business/Commerce, General, Credit Cr C

Certificate In Advanced Clinical Hypnotherapy, Hypnotherapy, Credit Cr C

Besc1123A – Psychology 1A, Psychology, Credit Cr C

Bachelor Of Business, Management