Michael Bowles Email & Phone Number

EXPERIENCES:Commercial Director @ Tokai UK (2021 to present). See role details for further information.Operations Manager @ Tokai UK (2017 to 2021). Practice Manager & Dispensing Optician @ National Optician Chain (2011 - 2017).Area / Regional Manager Support @ National Opticians Chain (2011 - 2017).Fitness to Practice Committee Member @ Professional Industry Body (2014 - 2017).Dispensing Optician Manager @ Independent Optician Practice (2007 - 2011).Practice Manager & Dispensing Optician @ National Optician Chain (2005 - 2007).Laboratory & Optical Assistant @ National Optician Chain (2001 - 2005).EDUCATION:Digital Marketing Diploma Reflexology Diploma Leadership & Management courses / workshopsDispensing Optician FBDO (Level 6 Qualification)Media Studies Diploma 7 GCSEs

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  Commercial Director

  Tokai Uk

  Sep 2021 - Present - United Kingdom

  Communication Skills:- clear & concise written & verbal communication.- active listening skills.- ability to convey complex ideas in a straight forward manner.Time Management:- effective prioritisation of tasks.- proven ability to meet deadlines.- efficient use of time & resources.- self organised.- provides & requests regular updates.Self Motivation:- demonstrates ability to work independently.- proactive approach to tasks & problem-solving.- results driven mindset.- resilient.- expands skillset & seek opportunities.Adaptability:- flexibility in handling changes & unexpected challenges,- openness to new tools & technologies.- ability to pivot quickly when needed.- handles stress well, finds the opportunities.Client / Customer Management:- hands on with client development.- continually review & improve interactions & processes with team, inputs & outputs.- win / win approach & solutions for business & customers.- build & maintain client relations.Leadership:- coach & develop others.- trust my team.- empathise with others.- build & maintain team relations, direct & indirect lines.- seek advice & feedback, look to grow with my team.- lead & deliver engagement sessions.Commercial Strategy:- develop & execute strategies to achieve business goals.- lead & collaborate on pricing & commercial risk to maximise profits. - market & competitive research.Marketing:- oversee & deliver B2B marketing across omni-channels.- support additional sales conversion & increase account lifetime value. - raise brand awareness.- maintain brand guidelines- new product initiatives.Sales & Profit Growth:- lead & develop sales metrics for expansion.- performance analysis - utilising data to make informed decisions.- manage forecasts accuracy.Business development:- product performance analysis.- account performance analysis.- seek new commercial opportunities & return of investment.