Call Center Senior Member Advocate
CurrentTake on escalated or complex insurance cases that get referred to the Senior Team. Develop and help research internal projects to help stabilize and unify the call center with other departments.
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Michael Bown is listed as Exercise Science Undergraduate at Brigham Young University, Senior Call Center Representative at Collective Health at Collective Health, a company with 419 employees, based in Orem, Utah, United States. AeroLeads shows a matched LinkedIn profile for Michael Bown.
Michael Bown previously worked as Call Center Senior Member Advocate at Collective Health and On Floor Supervisor at Doterra International Llc. Michael Bown holds Bachelor'S Degree, Kinesiology And Exercise Science, Junior from Brigham Young University.
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I worked as a Reflexologist for a year which gave me the drive and desire to work in the medical field, specifically Physical Therapy. Helping other find relief from their pain, has given me great joy and fulfillment. I begun a new job at an insurance company, Collective Health in 2021 and have grown fond of helping our members navigate the nuances of the insurance industry. From my time working with clients in person and members on calls, I have immensely improved my communications skills. I have also been able to develop a self-motivator attitude and take on extra projects when I am not fulfilling my normal duties. A limited view of my additional skills/attributes; i.e. organized, dedicated, responsible, and honest.
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Lehi, Utah, United States
Take on escalated or complex insurance cases that get referred to the Senior Team. Develop and help research internal projects to help stabilize and unify the call center with other departments.
Pleasant Grove, Utah, United States
Provided aid to fellow call center representatives with complex questions. Handled escalations to resolve and document member inquiries and complaints.
Other employees you can reach at collectivehealth.com. View company contacts for 419 employees →
Ellie Brinton
Colleague at Collective Health
Sandy, Utah, United States, United States
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Kimberly Campbell
Colleague at Collective Health
Herriman, Utah, United States, United States
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Trisha Fackrell
Colleague at Collective Health
Lehi, Utah, United States, United States
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RS
Raksha Shukla
Colleague at Collective Health
San Jose, California, United States, United States
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William Murray
Colleague at Collective Health
Orem, Utah, United States, United States
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Megann Byrd
Colleague at Collective Health
Salt Lake City, Utah, United States, United States
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MD
Mansi D.
Colleague at Collective Health
Chico, California, United States, United States
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RA
Rogério Alencar Lino Filho
Colleague at Collective Health
Vitória, Espírito Santo, Brazil, Brazil
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PC
Pamela Cordero
Colleague at Collective Health
Florence, Oregon, United States, United States
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CS
Collin Snyder
Colleague at Collective Health
West Jordan, Utah, United States, United States
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Michael Bown works for Collective Health.
Michael Bown is listed as Exercise Science Undergraduate at Brigham Young University, Senior Call Center Representative at Collective Health at Collective Health.
Michael Bown is based in Orem, Utah, United States while working with Collective Health.
Michael Bown has worked for Collective Health and Doterra International Llc.
Michael Bown's colleagues at Collective Health include Ellie Brinton, Kimberly Campbell, Trisha Fackrell, Raksha Shukla, and William Murray.
You can use AeroLeads to view verified contact signals for Michael Bown at Collective Health, including work email, phone, and LinkedIn data when available.
Michael Bown holds Bachelor'S Degree, Kinesiology And Exercise Science, Junior from Brigham Young University.
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