Michael Boykin Email & Phone Number

Dayton, Ohio Area

Advisor to Consumer Industry clients seeking to align business and IT objectives through development of strategic technology roadmaps and implementations plans that promote operational efficiency and competitive advantage. Key focus areas include data center modernization through virtualization and converged system solutions, public and private cloud, secure multi-services networks and communications systems as well as IT process alignment.

Directed operations and architecture staff that managed multiple outsourcing partners with global, offshore delivery teams. Responsible for Customer Service, Vendor Management, Technical Architecture and Application Technology services including SAP development, security and middleware solutions for Fortune 500 manufacturing organization. Championed comprehensive technology modernization program initiative coupled with best-fit, solution-based sourcing model that leveraged outsourced, out-tasked and insourced delivery teams to acheive significant operational cost reductions and right-sized service levels.

Pittsburgh, Pa

Directed delivery of all data, voice and video network services for an international customer base consisting of large enterprise customers and ISV’s. Managed operational budgets for multiple ASP hosting center environments and staff of IT professionals responsible for solution R&D, network architecture, engineering and support. Secured significant recurring costs savings for transport and other value-added service offerings through leveraged multi-carrier contract negotiations. Increased departmental service revenues through the development of new solution offerings in conjunction with proactive interaction with business development and customer stakeholders.

Greater Pittsburgh Area

Managed all service delivery personnel for a professional services organization consisting of network engineers, system engineers, project managers and application developers. Consulted with Fortune 1000 customers regarding process control, factory floor information system integration with executive decision support and ERP applications. As a certified professional services partner, assisted Cisco in receiving Supplier of the Year Award from major Fortune 100 customer by deploying SAP-ready infrastructure to over 20,000 users in 18 months and accomplishing a major acquisition in under 60 days. Boosted per-employee profitability by 35% by re-engineering existing applications and infrastructure engineering methodologies to align resource assignments in terms of profit optimization and staff experience levels.

Greater Pittsburgh Area

Conducted technology assessments and provided reports concerning emerging and advanced technologies to facilitate IT lifecycle planning for enabling technologies used throughout a global environment consisting of over 300 sites on five continents.

Doctor Of Philosophy (Ph.D.), Computer Science

Activities and Societies: Alcoa Minority Fellowship Award WinnerThesis: A Network Framework for QoS-Aware Traffic Scheduling.

Master'S Degree, Computer Science

Activities and Societies: Alcoa Minority Fellowship Winner

Bachelor Of Science (B.S.), Computer Science, Cum Laude

Activities and Societies: NCAA Scholarship Football, Toyota Leadership Award, Chancellor’s Scholarship for Academic Excellence