Hitting the road! Enticing new dealers and broaden our current relationships.

Awarded Best of the Best January 2022Originated over $3 Million in mortgage volume in the first quarter of 2022.Responsible for all stages of the sales cycle from prospecting to consummation.Influence and persuade clients to meet their goals both personally and financially.Extensive knowledge of complex guidelines and restrictions from multiple governing bodies.

Developed high-impact sales strategies and established key relationships with awide range of clients in an effort to align loan products with customer goals.• Designed tactical sales plans with a focus on identifying potential clients andcreating brand building strategies to drive revenue growth across the territory• Built positive client relationships and leveraged detailed financial analysis topresent individualized mortgage solutions• Reduced financial risks and exposure by evaluating debt to income ratios,credit scores, and other financial data to fully understand each client’sfinancial status• Worked to diversify revenue streams and referral sources by building keyrelationships with local real estate professionals and participating in events togain traction within the region

Provided compassionate care, accurately assessed patients, and assisted withtreating a wide range of issues collaboration with physicians and care team.• Instrumental in supporting nursing teams and improving productivity bymanaging complex tasks and maintaining impeccable follow-through• Comprehensively evaluated patients in both stable and critical conditions bymaintaining an acute focus on patient safety, analyzing needs, and assistingcare teams with providing exemplary support• Integrally involved in cultivating an outstanding team of ER technicians by providing mentoring, training, andpositive leadership to newly hired staff• Consistently achieved outstanding patient satisfaction by providing compassionate, patient-centric care with afocus on building positive relationships while managing multiple concurrent patients• Effectively taught post procedure care, wound care/maintenance techniques, and general wellness strategies topatients and their families in an effort to improve outcomes and reduce readmissions• Ensured full compliance with HIPAA and PHI regulations while accurately documenting daily care within EMRsystems

Maintained inbound/outbound traffic logs for fleet of over 20 vehicles. Reconciled security procedures for entry control, search and seizure. Provided quality service to multiple facilities. Attained Master Security Officer designation within 12 months.

Afghanistan Combat Veteran. 4-4 3-61 CAVCoordinated logistics processes and managed division inventory of $4M+ in equipment while working closely with multidisciplinary teams to align assets, personnel, and supplies with organizational objectives.• Integrally involved in evaluating and tracking the locations of 600+ personnel across complex battlefield regions while providing insight for improving routing, increasing efficiency, and resolving bottlenecks• Developed mission-critical Fire Support Plans designed to maximize asset utilization and improve coverage over large-scale areas• Maintained outstanding safety by systematically coordinating airspace for 8 aircraft, identifying potential hazards, and collaborating with cross-functional teams to mitigate critical risks• Assisted with improving resource allocation by performing detailed analysis of inventory, tracking usage, and developing expenditure reports for senior leaders• Worked with new staff to provide in-field training strategies, teach best practices, establish excellence as a core competency, and improve knowledge of key protocols and strategies

Account management and SaaS support for BES (Blackberry Enterprise Servers)Provided oversight for operational processes, supervised a team of 160+ staff, and consistently achieved metrics performance goals for a multimillion-dollar operation.• Achieved a 10% reduction in call processing times by systematizing workflows and standardizing protocols across customer relationship management, documentation, and problem-solving techniques• Dramatically improved team performance and cultivated a highly knowledgeable staff by spearheading the development of a new training program with numerous training aids and presentations designed to increase subject mastery and create a cohesive, well-trained team• Maintained exemplary employee retention metrics through goal-oriented environments and continuously promoting company mission and values to improve engagement and gain buy-in