- Lead and manage a diverse team of Depot Program Managers, Aftermarket Planner/Schedulers, Reverse Logistics Coordinators, and Customer Support Representatives over the span of multiple satellite communication business areas including: commercial aviation inflight Wi-Fi, government mobility, antenna ground systems and data centers.- Ensure the seamless and efficient throughput of our customers' equipment repairs and upgrades by partnering with cross functional stakeholders, strategizing new business processes, managing supplier relationships, identifying and improving manufacturing constraints, and challenging the status quo.- Utilize analytics and reporting tools to support decision making, as well as provide insight around lean manufacturing efficiencies, material planning, global spares management, downstream supply chain, logistics solutions, and customer service.- Establish, monitor, and influence key performance indicators by enabling employee innovation, removing barriers, along with educating my team and cross functional partners on intuitive methods of driving operational excellence while optimizing our responsible P&L.

- Lead and manage a team of Aftermarket Material Planners, Reverse Logistics Coordinators, Material Handlers, and Customer Support Representatives over the span of multiple communications business areas including: commercial aviation connectivity, satellite ground systems, and government mobility.- Ensure the seamless and efficient throughput of our customers' equipment repairs and upgrades by partnering with internal stakeholders, strategizing new business processes, promoting operational excellence, and challenging the status quo.- Utilize analytics and reporting tools to support decision making, as well as provide analysis and insight around material planning, inventory management, downstream supply chain, logistics solutions, customer service, and lean manufacturing efficiencies.

- Lead a team of Aftermarket Planners over the span of multiple business areas including: commercial aviation communications, satellite ground systems, and government mobility.- Utilize analytics and reporting tools to support decision making, as well as provide analysis and insight around material planning, downstream supply chain, and manufacturing efficiencies.- Ensure the seamless and efficient throughput of our customers' equipment repairs by partnering with internal stakeholders, strategizing new processes, promoting continuous improvement, and challenging the status quo.- Build and maintain cross functional relationships with Program Management, Manufacturing Production, Global Trade, Procurement, and Engineering.

- Manage satellite communication repairs and aftermarket upgrades by utilizing material planning, spares analyses and reverse logistics , while serving as the conduit between the customer and the supplier.- Partner with the Global Trade team to coordinate international and multi-site fulfillment shipments, while adhering to Customs regulations and requirements. - Lead meetings and drive consensus between the Program Manager, Buyer, Field Engineer, and Support Representative regarding lead time, due date requirements, and completion constraints.- Prepare summary reports, spreadsheets, and charts based on analysis of data from multiple sources.

- Managed and led a staff of over 30 employees in a 1.2 million sq ft. facility with a goal of increasing production and distribution throughput, while maintaining an engaged safety culture.- Possess ownership of 96 high-traffic inbound dock doors while achieving the result of receiving 1,000+ cartons per shift through the management of resource planning, equipment utilization, andautomation.- Analyze data and metrics for the purpose of strategizing efficiency and productivity.- Responsible for creating a Continuous Improvement culture by the means of utilizing Lean/Six Sigma philosophies.

- Managed, led, and built a strong continuous improvement culture at the branch level by challenging the status quo, identifying problems, and promoting methodologies to identify and reduce waste within Grainger.- Coach team members for the purpose of increasing sales and developing the highest level of customer service.- Responsible for the knowledge transfer of current and evolving local market conditions including competitive landscape and changing customer needs within a multichannel environment.- Audit sales orders and inventory adjustments on a daily basis for the purpose of loss prevention and to asses any potential fraudulent behaviors. - Build, develop, and maintain relationships with Account Managers and Field Sales Representatives to better the local market and grow sales.