Michael Bredius Email & Phone Number

Cairns, Australia

- Managing and planning dinners, events and weddings for up to 800 guests.- Managing and training up to 40 members of staff.- Health and Safety and Risk Assessments.- Acted in accordance with all hotel policies and procedures.- Responsible for training new recruits.- Followed company brand standards and assisted other departments and fellow team members as and when required- Demonstrated a high level of customer service at all times.- Successfully resolved guest issues/complaints.

Cairns, Australia

Serving guests behind the bar and doing table service during banquet events.As Supervisor I was overseeing the banquet functions and assisting the employees while making sure that everyone keeps the highest standard of service.

Scheveningen

Run 2 departments at the same time and achieved the highest customer satisfaction rate in months and best profit in both departments while managing and training up to 15 members of staff.

The Hague Area, Netherlands

Assisting waiters in the restaurant.Supervising and training up to 15 members of staff. Responsible for 14 meeting rooms and responsible for up-selling and after-sales in both the restaurant and banquets.

Old Windsor

- Responsible for 75 meeting rooms.- Managing and planning dinners, events and weddings up to 500 couverts per function.- Managing and training up to 40 members of staff.- Health and Safety and Risk Assessments.- Acted in accordance with all hotel policies and procedures.- Responsible for training new recruits.- Followed company brand standards and assisted other departments and fellow team members as and when required- Demonstrated a high level of customer service at all times.- Successfully resolved guest issues/complaints.

Key West, Florida

I have worked as a Banquet Server for the first 6 months of my internship. After that period I got promoted to Banquet Supervisor.The following tasks where part of my daily routine:Breakfast, Lunch, Dinner and Weddings to a max capacity of 200 couverts.Managing and training up to 15 members of staff. Responsible for 8 meeting rooms.

Venlo

Rotterdam Area, Netherlands

Ridderkerk

Greece Rhodos

internship

Mbo, Hospitality Management, 4

Mbo, Server, 2

Vmbo Kader, Hospitality