Michael Brinker Email & Phone Number

Bethel Park, PA, US

Bethel Park, Pennsylvania, United States

-Help implement marketing strategies to increase consumer awareness - Connect with senior living advisors and social workers to help families find the best place for their loved ones-Welcome and tour incoming potential residents with their families-Speak with local skilled nursing facilities and hospitals to locate new leads -Implement new leads into.

Pittsburgh, Pennsylvania, United States

• Focus on curating travel, both domestic and international, and assisting VIP clients in whatever they may need.
• Creating extensive itineraries
• Booking top rated restaurants, resorts, and excursions
• Catering to client’s wants and needs
• Providing full security for clients when traveling"Rooted in a commitment to duty of care, Edgeworth Global Services defines luxury travel by seamlessly blending advanced security measures with the sophistication of.
• Providing full security for clients when traveling"Rooted in a commitment to duty of care, Edgeworth Global Services defines luxury travel by seamlessly blending advanced security measures with the sophistication of.

Lake Buena Vista, Florida, United States

• Coordinator is responsible for first-line management at attractions.
• Responsible for reviewing daily checklists for opening and closing, filing the paperwork, and submission to manager.
• Acted as lead responder for guest escalations.
• First-line responder in emergency situations.
• Responsible for training and testing new cast members for operations.

Celebration, Florida, United States

• Act as a primary contact for guest service escalations and internal partner to analyze issues.
• Provide customized solutions based on independent judgement business policies and guest satisfaction that is balanced and fair to the guest and the business.
• Compose and maintain written responses to guest inquiries and escalations that is consistent with Adventures by Disney/Disney Cruise Line policies and procedures.
• Deliver extraordinary guest service and provide immediate Guest… Show more
• Deliver extraordinary guest service and provide immediate Guest service recovery.
• Maintaining a positive, empathetic, and professional demeanor for all inbound/outbound calls and emails.

Celebration, Florida, United States

• (Temporary Assignment)Analyzed, validated, and managed data received from business partners.
• Designed, created, and managed the layout of all content web pages forall internal media outlets.
• Collaborated with operational partners to support policies, procedures,and product details.
• Provided support to Shoreside Guest Services.
• Monitored phones, emails, forms, and research requests coming into team Outlook mailboxes

Orlando, Florida Area

Was accepted into the Disney College Program and had the opportunity to study and work for the Walt Disney Company in Walt Disney World. While participating in the program, I took two college courses and had the opportunity to work four different positions. College Courses Taken: - Human Resource Management - Corporate Communication Positions Held.

Finleyville, PA

Upper Saint Clair, PA

Master Of Arts - Ma, Business/Corporate Communications-Project Management

Bachelor Of Fine Arts - Bfa, Commuincation

Activities and Societies: Lambda Pi Eta Honor Society Activities Programming Board Orientation Committee Member Saint Vincent Swim Team.