Michael Brivonese Email & Phone Number

New York, Ny, Us

•Review order generations for the fragrance division on a weekly basis, looking to fill effectively into demand for high performing products and doors. •Improve forward looking sales forecasts by comparing alongside current and historical trends, making adjustments accordingly.•Update key reports to support both receipt tracking and order review processes. •Collaborate with the assortment and buying team on projects and opportunities so they can be communicated to the vendors in a timely fashion.

Montvale, Nj, Us

• Answered phone calls and resolve complaints and inquiries while remaining within established policies, company standards and workflow• Resolved product or service issues by determining the cause of the problem, and explaining the steps required to come to a solution.• Performed order processing within the Navision system by opening customer accounts and by fulfilling repair and replacement requests, and handling return authorizations

Lyndhurst Township, Nj, Us

•Assisted coordinators with their daily responsibilities, including sending correspondences to speakers, updating representatives, and confirming/finalizing events.•Collected receipts for speaker travel, food and beverage, and hotels.•Answered phone calls from the office phone. Worked to meet the callers needs or transfer the call to the coordinator associated with the program in question.

Cleveland , Ohio, Us

• Complete standard teller transactions for customers including loan and credit card payments, cashing checks, processing large deposits for businesses, and producing official bank checks.• Ensure customer satisfaction by becoming familiar with loyal customers, consistently completing transactions accurately and resolving concerns with confidence.• Identify opportunities to recommend products that match customer needs in hopes of building strong relationships with the bank.

Richfield, Minnesota, Us

• Served as a sales representative for several product categories in the store, including televisions, home audio, gaming appliances, and car electronics• Achieved customer satisfaction through attentive service and a personalized experience• Marketed additional offerings such as Total Tech Support and financing options through the Best Buy credit card to further customer relationships

• Maintained the organization’s finances when spending or raising funds.• Completed payments to vendors in a timely fashion and properly documented expenses.• Actively participated in formulating the organization’s budget and discretionary funding requested from various sources on and off campus.

• Guided a group of peer educators through class assignments and instructed them on the best ways to teach students.• Provided course support including proctoring exams and answering assignments or grading questions for 400+ BITM 215 students.• Practiced using advanced Microsoft Excel functions by tutoring students during office hours.• Refined public speaking skills by completing in-class group and individual presentations.

Park Ridge, Nj, Us

• Contributed to the marketing and organization of BergenFest, Best in Monmouth Party and Expo and Best in Morris/Essex Party and Expo (250 businesses within 3 events – raising $250,000 in revenue). • Assisted the editorial team in fact checking three “Best of” winners from voter results totaling over 15,000 votes.• Created social media posts to announce official voting results to gain exposure for the events.• Worked closely with sales on soliciting local businesses to promote themselves at the events.

•Assisted the catering service at the Times Union Center as they hosted a WWE wrestling event. Prepared/served food, washed dishes. •Attended multiple events with the organization, including career fairs, Breast Cancer Awareness Walk, and social events with other organizations within the University.

Answered customers’ questions about merchandise and advised customers merchandise selection. (Approximately 30 customers per 8 hour shift)•Took inventory or examined merchandise to identify items to be reordered or replenished. (8 aisles and 250+ items in the store)•Restocked new or transferred merchandise from the warehouse upon the emptying of shelves or racks. (8 aisles and 250+ items in the store)

Marketing And Finance

Bachelor Of Science, Business Administration; Marketing And Finance