Michael Bronowski Email & Phone Number

Denver, Colorado, United States

Overseeing the Claims Operations and team of claims advocates as well managing the Large Account Claim Service Operation.

Scottsdale, Arizona, United States

Establish and maintain a claims relationship with our agency force. Build and sustain individual relationships, serve as primary claims contact, coordinate, educate and train agency staff in claims products, programs and procedures; coordinate efforts with regional staff as to new business and retention goals, trend analysis and manage the region's large account business from a claims perspective.

Scottsdale, Arizona, United States

Establish and maintain a claims relationship with an assigned agency force within each region. The executive will build and sustain individual agency relationships for the regions’ agents; serve as the primary claims contact for claims concerns arising from agency personnel (including, but not limited to coverage questions, service issues, and settlements); coordinate, educate; and train agency staff in claims products, programs, and procedures; coordinate efforts with the regional staff to ensure seamless messaging and common focus on established agency plans.

Scottsdale Arizona

Supervise ten multi-lined claims personnel within prescribed units of authority and claims policy, practices and procedures. • Mentor individuals, audit procedures and controls to ensure compliance with company and statutory requirements. Provide statistical data to management to ensure adherence to company policies, procedures and state regulations.• Provide technical assistance to members of staff and assist them with the disposition of claims with attorneys, insureds, and claimants.• Review completed adjustments for corrections and authorizes payments when required.• Recognize fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.• Review and implements claims audit recommendations on a continuous basis.• Review and resolve consumer/agency complaints• Maintain a direct diary on serious claims and/or litigated claims and an override diary on other selected claims• CAT Duty

Greater Denver Area

Manage the company’s claims relationship with assigned independent agents, as well as directly handle the field adjusting of commercial and personal multiline claims (property, general liability and auto liability) generated by an assigned group of agents. Responsibilities include the completion of investigation, and the determination of coverage, liability, damages, subrogation, and settlements within limit of assigned authority levels.

Greater Denver Area

Primarily handles injury casualty claims of moderate to severe complexity that may include, but are not limited to, underinsured motorist, fatalities, and mediation/litigation management. Facilitates the continuous development of others. Supports the division goal of ensuring industry-leading customer service and works with business partners to deliver seamless claim service.

Greater Denver Area

Develop plans, analyze results and oversees daily work of direct reports and manages relationships with TPA vendors to ensure quality claims handling. In addition, review and provide direction on complex and high exposure claims. Monitor claim quality, customer feedback and claim reports to ensure compliance, customer satisfaction and achieve corporate objectives.

Greater Atlanta Area

Large loss claims handler for the southeast United States

Denver Colorado

Develop plans, analyze results and oversees daily work of direct reports and manages relationships with TPA vendors to ensure quality claims handling. In addition, review and provide direction on complex and high exposure claims. Monitor claim quality, customer feedback and claim reports to ensure compliance, customer satisfaction and achieve corporate objectives.

Chicag

Supervise seven multi-lined claims personnel within prescribed units of authority and claims policy, practices and procedures. Mentor individuals, audit procedures and controls to ensure compliance with company and statutory requirements. Provide statistical data to management to ensure adherence to company policies, procedures and state regulations.Provide technical assistance to members of staff and assist them with the disposition of claims with attorneys, insureds, and claimants.Review completed adjustments for corrections and authorizes payments when required.Recognize fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies.Review and implements claims audit recommendations on a continuous basis.Review and resolve consumer/agency complaintsMaintain a direct diary on serious claims and/or litigated claims and an override diary on other selected claims

Manage all aspects of multi-line claims generated by an assigned group of agents including claims examination, investigation, determination of coverage, liability, compensability, subrogation, etc., adjustments, litigation and settlements within limit of assigned levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Direct, plan, organize, staff & control the activities for the national accounts unit for the state of Illinois. Ensure systematic compliance with all corporate/claims divisions directives & requirements.

Manage Regional Service Office of 30 employees, 18 claims and clerical direct reportsManage WorkloadsMonitor Reserve Trends and PracticesConsult on Coverage DisputesQuality ReviewBudgeting and Control Office ExpensesHiring and Talent ManagementTraining ResponsibilitiesAgency RelationsAssist in Corporate Quality ReviewsOther Duties as Assigned

Investigate losses through in-person interviews, recorded statements, documentation gathering & securing/preserving evidenceEvaluate CoverageEvaluate liability & damages. Identify & pursue subrogation and salvage opportunities. Identify suspicious claims and refer to SIUPromptly establish & maintain accurate reserves. Negotiate complex claims settlementsDetermine need for & direct counsel & experts. Monitor & control associated expensesPartial Litigation Pending, attended depositions, hearings, pre-trials & trials as necessaryAgency Relations

Claims investigations for Casualty & Worker's CompCoverage determinations & reserve recommendations for all linesProperty estimatingCAT DutyFile ReportingCustomer Relations