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Michael Brook is listed as SME Ecommerce Warehouse Support Services, Fixed Term & Interim Management Support. at JM Brook Ltd, a with 1 employees, based in Wakefield, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Michael Brook.
Michael Brook previously worked as SME Interim Management and Business Support Services (Warehouse, 3PL, Ecommerce) at Jm Brook Ltd and Owner at Jm Brook Ltd. Michael Brook holds Bsc (Hons) In Technology Management & Data Communications, 2:1 from University Of Sunderland.
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Experienced logistics and operations professional with over 20 years in 3PL ecommerce solutions, stock management, and order fulfilment. Proven track record in managing commercial operations, IT, financial reporting, and customer relations. Skilled in overseeing warehouse management systems, driving continuous improvement, and managing multi-million-pound budgets. Adept at leading teams and implementing logistics operations to support time-critical installations. Highly focused on enhancing service delivery and customer satisfaction.
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Wakefield, England, United Kingdom
Ensuring your logistics management is future-ready by aligning with your business plans, developing and overseeing project work streams to implement changes in inventory management, operational processes, stock layout, and systems, consolidating logistics operations, processes, and systems, and fostering the foundations for a robust team culture.
Wakefield, England, United Kingdom
• Supply chain management, warehouse operational management, and IT development of a dynamic content warehouse management system.• Specialised in SME eCommerce and integrated stock solutions.
Wakefield, England, United Kingdom
A wide-ranging role for a company that provided 3PL ecommerce warehouse solutions, stock management, order fulfilment and distribution. My responsibilities included: -• commercial operations, Customer services, IT, Accounts, office administration and eCommerce operations.• Customer relations and service delivery, new customers and business development, onboarding, customer satisfaction.• Oversight of warehouse management systems, Physical IT structure, and integrated IT solutions for customer eCommerce and order fulfilment sites.• Quickbooks Bookkeeping, financial reporting, accounts payable & Receivable.• Focus on continuous improvement, service delivery and customer satisfaction.• General back office and warehouse support including reporting, trend analysis, use of MS Office excel, word, outlook etc. Management of customer ticket system (CRM)• Managing small team, comprising of HR, Compliance Manager and Customer Business Champion.
Wakefield, England, United Kingdom
• Established and managed a 3PL eCommerce order fulfilment warehouse, providing warehouse storage, pick pack and despatch services for online retailers. Serving UK, European and Global clients.• Led customer satisfaction initiatives and new customer onboarding.
Leeds, England, United Kingdom
• Accountable for the delivery, performance improvement, compliance, and governance of installation, spares, and lean supply chain operations.• Managed multi-million-pound budgets, led logistics management teams, and oversaw 3PL performance and vendor/ category management.
Birmingham, England, United Kingdom
• Designed and delivered warehouse and field logistics delivery capabilities supporting mobile base station logistics for major telecom companies.
Leeds, England, United Kingdom
• Designed and implemented a national logistics operation supporting complex time-critical installations, spares, and repair return operations.
Northallerton, England, United Kingdom
Telephone Engineer – Works Control
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Michael Brook works for JM Brook Ltd.
Michael Brook is listed as SME Ecommerce Warehouse Support Services, Fixed Term & Interim Management Support. at JM Brook Ltd.
Michael Brook is based in Wakefield, England, United Kingdom while working with JM Brook Ltd.
Michael Brook has worked for Jm Brook Ltd, Minatus Limited, Konnexus Limited, Cable & Wireless Worldwide Plc, and Jh Kemp Ltd.
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Michael Brook holds Bsc (Hons) In Technology Management & Data Communications, 2:1 from University Of Sunderland.
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