•Data and Quality Assurance- Oversee all local, state, and federal regulations, collect and track data for various departments, present weekly data reports to Board Chair/CEO/Deputy Director/CPA, and participate in budget meetings•Risk Management- Ongoing analysis of emerging risks, create critical incident reports and ongoing analysis, and create appropriate reports per CARF standards •Health and Safety- Facilitate Health and Safety meetings, coordinate and facilitate regular safety drills and inspections, and regularly inspect the building to assure no safety risks to consumers or staff members•IT/IS- Manage IP phone system, create and implement emergency messages, manage computers, servers, printers, fax machines, and other devices, support when critical systems fail, act as liaison to off-site IT/IS company, and establish and maintain building and vault alarm codes •Lead the Continuous Quality Improvement Team•Project Support- Contact city agencies, as necessary, purchase goods/services for the clinic, provide basic IT assistance, serve as the liaison for IT/IS services, represent Man Alive at Community Meetings

•Meet with caseload of 50+ clients on a weekly to monthly basis, based on need of client•Maintain and update client treatment plans and insurance authorizations•Hold group sessions twice per week•Refer clients to appropriate on and off-site resources, as needed•Maintain case records for assigned caseload in accordance with program, City, State, Federal and CARF standards

•Complete all admissions (methadone, buprenorphine, IOP, and OP) from first phone call to first medication•Complete all necessary paperwork, obtain verifiable treatment history, coordinate physical exam with the nurse practitioner, complete biopsychosocial assessments, and create individual treatment plans•Submit all insurance authorizations for billing within 2 business days •Coordinate discharge/transition planning for all clients•Coordinate incoming and outgoing transfer process, as well as refer clients to appropriate on and off-site resources

Supervised a team of three Americorps Service FellowsEnsured proper coverage for home, school, community, and court visitsCoordinated events and services between Americorps Service fellows and the youthEnsured that all documentation, including reports and notes, were completed on time

Use team model to provide case management services for adjudicated and non-adjudicated youth in Baltimore CityProvide intensive advocacy, mentorship, informal counseling, tutoring, and support complying with probationary requirements for youth in the court system, education system, and at homeIdentify and link youth and families with social programs and supports through resource brokeringEncourage cultural and social growth through recreational activities such as College Night and NFTE

Coach boys and girls youth Lacrosse clubCo-responsible for recruiting, evaluations, clinics, and tryoutsDirect on and off season fitness training through BFS philosophies

Functionality Testing at both pre-alpha and beta stagesEnsuring that products meet with manufacturing requirements before releaseResponsible for testing console games and games on major Social Networking Sites

Retrieving and loading inventory truckGeneral maintenance of the storeMaintain safe work environment