Michael Brown Email & Phone Number

Montgomery, Alabama, United States

• Responsible for operations, management, technical oversight performance monitoring, analysis of Garrison systems and for all other IS/IA duties related to classified and unclassified networks, telecommunications/cryptographic devices and/or Information Technology/Information Management (IT/1M) resources. • Performs IS/IA duties as outlined in AR 25-2 and some Information Management Officer (IMO) duties, as specified in AR 25-1. As the Garrison's Cyber Security Manager, establishes and manages the Garrison IS/IA program from requirement identification through operational sustainment.• As the Garrison's Cyber Security Manager, establishes and manages the Garrison IS/IA program from requirement identification through operational sustainment.• Develops Garrison IS/IA policies and procedures for a large multi-mission Garrison and implements solutions to protect automated systems and networks that process classified and unclassified sensitive information.• Develops Garrison information assurance plans and develops, coordinates and applies information system security procedures. Participates in short and long-range planning for Garrison information systems.

Rhienland-Pfalz Germany

Senior Information Management Officer (IMO), Information Assurance Security Officer (IASO), and Video Teleconference (VTC) Team Supervisor• Provided technical network and automation support to include; evaluation of current and projected requirements; installation and implementation of hardware / software; and the operational maintenance and management to the Garrison Commander and his staff. • Served as liaison on a variety of duties involving many different and unrelated methods and processes to include systems analysis, to end-users that may include employees and managers at various levels within the agency.• Independently planed, coordinated, and executed assigned work, with resolving most of the conflicts that arise, and integrated and coordinated the work of others, as necessary.• Managed user and computer accounts, network rights and permissions, and controlled access to systems and equipment.• Expressed information to individuals or groups effectively, taking into account the audience and nature of the information• Successfully used BMC Remedy actions systems to manage and solve customer service request tickets.• Configured and verified workstation compliance to a baseline level of security. Evaluated, planed and deployed patches and security updates to workstations.• Loaded all necessary software onto equipment prior to issuing the equipment to the users. Ensured all workstations passed Security Readiness Reviews.• Applied judgment researching, locating, interpreting and adapting, to specific problems or issues that may arise due to the complexity of automation equipment, automation networks, and telecommunications prevailing in the European Theater.

Information Officer (IMO), Information Assurance Security Officer (IASO), and Video Teleconference (VTC) Lead· Supervised a team of 8 junior technicians, and provided tier I and tier II hardware and software support, system administration, network administration, network security and information assurance for an organization of over 1500 employees and over 2000 workstations. · Managed user and computer accounts, network rights and permissions, and controlled access to systems and equipment. Leveraged BMC Remedy actions system in the management of customer service request tickets. · Supported Windows 7, Windows Vista and Windows XP environments on desktop and laptop hardware; Microsoft Office 2007 and 2003, to include Outlook, Word, Access, Excel, and PowerPoint.· Managed the continuous acquisition and implementation of new IT equipment and turn in of excess utilizing the U.S. Army Life Cycle Management / Life Cycle Replacement (LCM / LCR) programs. · Maintained daily operational oversight of the Army network infrastructure for end users/computer accounts.· Upgraded over 100 Integrated C4I System Framework (ICSF) clients all over Germany with new software enabling battalions to communicate with coalition partners · Upgraded over 1000 Operating Systems from Windows Vista to the Windows 7 · Supervised the installation of 4 critical CCP BC Systems during AC 11 and the 173rd Airborne FSO resulting in 98% systems reliability for the duration of the exercises· Provided consistent leadership for over 30 VTC's, 100 trouble tickets, and eight IA incidents during Saber Summit earning an Army Commendation Metal for performance.· Conducted expert training with Coalition partner Nations on Information Assurance (IA) resulting in an 85% decrease in IA incidents during the EUCOM CPX· Led the upgrade of Integrated C4I System Framework clients with new software enabling units to effectively coordinate operations with Coalition partners

Management Information Systems, General

Education record