Dell Certified Technician
CurrentNortel global support and Asset Management* Hardware and software support * Nortel Asset Management (NAMS) administrator* Team queue management Environment: Remedy, Siebel, Asset Management, Windows 2000, XP, LAN, WLAN, Fedora, Red Hat, Vista, Issachar, Service Express, CSR, Altiris, Norton Ghost, NetMeeting, VMware, ESXi, DHCP, DNS, WINS, Active.