Michael Brown Email & Phone Number

• Exceeded quota by 15 % monthly• Produced $1500 to $1800 per week • Managed a team of 3 to 5 agents; overseeing their productivity and progress• Risk analysis and premium evaluation• Developed and designed marketing plans for key stakeholders • Maintained and processed confidential paper work• Customized insurance programs to suit individual customers covering a variety of risks

• Handled 50+ covers per shift• Operated and managed multiple major traffic hubs of service including: lobby bar, banquet hall, cocktail and trophy restaurant• Consistently maintained exceptional customer service • Oversaw and trained new and current associates on new and updated systems and processes • Served on the Board of Safety and Emergency Disaster Relief Committee• Oversaw and managed inventory control