Business Analyst
CurrentAnalyzed “as-is” and “to-be” workflow, use cases, requirements and business rules; project-managed development of healthcare provider network for state-of-the-art technology start-up.Deliver Subject Matter Expertise (SME) on e-commerce strategies across multiple workstreams for a new systems deployment designed to increase efficiency, customer satisfaction, and retention.Advise clients on global and local money markets trends, and currency exchange environment.Managed the Master Project Charter for design of a country analysis to determine financial viability and market feasibility of an Ecosystem in the Indonesian market.Led team of 6 to achieve 100% of milestones; co-collaborated on primary and secondary research, managed project workstreams, task analysis, scope, and stakeholder reporting.Traveled to Indonesia to identify key strategic opportunities, conducted site visit, "macro-economic" "micro-economic” and consumer trend analysis to synthesize, package, and socialize insights. Analyzed “as-is” and “to-be” workflow, use cases, requirements and business rules; project-managed development of healthcare provider network for state-of-the-art technology start-up.Deliver Subject Matter Expertise (SME) on e-commerce strategies across multiple workstreams for a new systems deployment designed to increase efficiency, customer satisfaction, and retention.Advise clients on global and local money markets trends, and currency exchange environment.Drove overall integration and web analytics strategy; provided strategic and thoughtful leadership to increase provider utilization of web portal. P Served as a conduit for best practices sharing regarding features, benefits, and navigation of provider portal, served as consultant on high-level projects, advocating for the department. Performed Managed project scope, requirements, milestones and issue resolution. Performed “gap” analysis on current core metrics; coordinated testing and validated functionality of website.