Michael Brown Email & Phone Number

Minneapolis, Mn, Us

Valleyfair Amusement Park, Shakopee, Mn

+Manage the labor planning and scheduling process for multiple park departments, including Admissions, Retail and Food & Beverage, with a combined headcount of ~900. Provide efficient associate coverage during park operating hours and for opening/closing duties. Ensure the hourly schedule aligns to the planned customer demand pattern and to the weekly labor budget or forecast. +System administrator for the UKG (Kronos) Dimensions scheduling and time & attendance platform, which covers the entire ~1,600 exempt and non-exempt employee base. +Leading the transition from manual scheduling to automated scheduling within UKG, which decreases scheduling time and increases schedule effectiveness. +Developed and currently manage the park staffing forecast tool and related reporting. +Oversee the reporting of weekly labor operational metrics (KPIs), including actual hours to budget and forecast, OT spend, and compliance to both federal and state labor laws and company work policies. +Provide leadership with WFM decision support, including labor investment analysis and recommendations. +WFM liaison to the corporate office in Charlotte, NC, with a hybrid work environment. +Manage, motivate and mentor a team of four Schedulers.

Brooklyn Park, Minnesota, United States

+Manage the processing of 100+ daily external Amazon fulfillment applicants, utilizing the Salesforce recruiting/staffing platform, supporting 10 local market facilities. +Manage a team of four staffing analysts, ensuring efficient and professional processing and customer service. +Provide real-time reporting and notifications, including when approaching workforce staffing goals. +Assist with seasonal leadership coverage within a sortation facility, managing associates to productivity standards.

Richfield, Mn

+Oversee the long-range workforce planning strategy, models, wage budgets and staffing plans for seven operational departments, supporting 1,000+ domestic retail locations. Total annual wages of ~$650M. +Direct the monthly forecast process and the weekly transfer of hours and wages into the associate scheduling platform (Infor). +Oversee the reporting of weekly labor operational metrics (KPIs). Identify opportunities and proactively perform analysis. +Manage the retail FTE staffing process, including the annual budget, seasonal/holiday plan and the monthly forecast. +Develop and refine the labor planning models, methods and systems, from MS Access and Excel to Hyperion/Essbase. +Provide WFM decision support to business partners. +Project Management leader for both short-term and long-term (2+ year) initiatives. +Manage, motivate and mentor a team of Managers and Senior Analysts, developing their technical, decision making and leadership skills.

Richfield, Mn

Richfield, Mn

Richfield, Mn