Michael Browne Email & Phone Number

We specialise in providing our clients with the choice of 'Live in Care', care in their own home. Our mission is to provide families and their loved ones with the choice to live independently with one to one care at home. Companionship, compassion and choice are at the heart of everything we do, helping to put the worries and concerns of friends and family.

Tamworth, England, United Kingdom

Developing the premier business referral, networking club, Franchise and Licensee network in the UK and Worldwide

Birmingham, England, United Kingdom

• Parcel & Logistics Services – DPD Local Ltd (formally, Interlink Express Ltd) Managing 75+ Management Franchisees in over 100+ UK Territories, Network value £50m+National UK Role, Office, Depot & Home Office Based
• Ensured successful management of Franchise Resales for all parties, with zero damage or loss to the brands by delivering the Franchise Buy Back Process and managing the return of 40 Franchised and Licensed depots back.
• Contributed to effective communication, issue resolution and performance management by creating a 360 annual review program for each Franchisee to update their business plans for presentation
• Undertook 1000+ successful 1 to 1 business and commercial reviews and supported the creation of over 300 business plans
• Improved review, change and collaboration in the business by upgrading the company procedure guide to a google platform
• Created a new service partner proposition; allowing a licensee to manage up to 12 drivers within a defined territory from a DPD depot

Birmingham, England, United Kingdom

• Parcel & Logistics Services – DPD Local Ltd (formally, Interlink Express Ltd) Managing 75+ Management Franchisees in over 100+ UK Territories, Network value £50m+National UK Role, Office, Depot & Home Office Based
• Developed and managed the end to end resale and buy back process for the Franchise Network
• Maintained equality and controlled the brand by establishing a single agreed valuation model
• Improved key relationships and contributed to growth in revenue and profits by challenging poor performance
• Built and maintain strong relationships with key suppliers
• Effectively inducted and managed 2 new Franchise Training Managers consecutively

Birmingham, England, United Kingdom

• Parcel & Logistics Services – DPD Local Ltd (formally, Interlink Express Ltd) Managing 75+ Management Franchisees in over 100+ UK Territories, Network value £50m+National UK Role, Office, Depot & Home Office Based
• Created and delivered an extensive induction programme to induct all new Franchisees
• Completed the resale process and new Franchisee induction on site for each new or existing Franchise resale, ensuring new Franchisees hit the ground running from day 1
• Contributed to positive change, improvement and growth of revenue and profits by mentoring all Franchisees performance via 1 to 1 review
• Created and delivered a Train the Trainer workshop to the entire network of Franchisees
• Created and delivered a network training program and all subsequent training materials, with sign off to facilitate and cascade change, developments in products, services and processes to the Franchisees and their staff

Bachelor'S Degree Textiles & Design, Fashion Design

Foundation Course In Art And Design, Art & Design

A - Level Cdt: Design And Realisation, Product Design