Michael Bruce Email & Phone Number

Indianapolis, Indiana, United States

 Manages assigned route ensuring customer requirements are completed professionally, timely and accurately  Deliver best-in-class services to route customers while ensuring compliance with company standards Provide advice and recommendations to help customers mitigating issues efficiently and effectively  Deliver support to senior management on other.

United States Soccer Federation Soccer RefereeMarch 1996-PresentIndiana High School Soccer OfficialAug 1999-PresentNational Intercollegiate Soccer OfficialAug 2000-PresentUnited States SoccerReferee InstructorFeb 2006-Feb 2013.

Indianapolis, Indiana, United States

Assisted in the training and development of team membersReviewed reports for supervisors and managers regarding profitability at accountsLead and assisted on projects assigned by the Branch ManagerMaintained positive customer relations by visiting accountsManaged DriversImplemented headquarters and in-house promotional activitiesSupported company programs.

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

• Oversaw and maintained custody, care and control of inmates or detainees of a facility, while enforcing the rules, regulations, policies and procedures of the company and contracting agency.
• Coordinated and monitored inmate or detainee movements, conducted counts and requested emergency response as needed. Was assigned to various posts including, but not limited to, the control room, inmate/detainee.
• Coordinated and monitored inmate or detainee movements, conducted counts and requested emergency response as needed. Was assigned to various posts including, but not limited to, the control room, inmate/detainee.
• Supervised program activities and labor crews in various areas around facility.
• Conducted searches for contraband materials, either individually or as part of a specialized team. Removed contraband in accordance to facility and contracting agency policies and procedures.
• Initiated disciplinary reports on inmates or detainees.

Indianapolis, Indiana, United States

• Responsible for establishing and maintaining customer relationships by providing extensive, personalized service focused on the specific needs of each individual customer.
• Promoted and sold the full range of banking products and services.
• Placed outbound phone calls to existing clients to promote and sell banking products.
• Conducted onsite visits to businesses to promote new products and services.
• Served as next level escalation point to resolve more complex customer… Show more Responsible for establishing and maintaining customer relationships by providing extensive, personalized service focused on the specific.
• Served as next level escalation point to resolve more complex customer issues/complaints. Show less

Indianapolis, Indiana, United States

Ramp AgentResponsible for ensuring completion of all activities involved in loading outbound aircrafts for departure in accordance with FedEx policies and procedures and airport regulations of local airport authorities.  Lead and provided technical support to cargo handling employees and ensure that all established procedures are followed. Coordinated.

Cash Office ClerkJune 1998-June 2001Balance cashier till at the end of shiftCashierMay 1998-June 2001Assisted Customer checking out of store

Assist Customer in purchasing products from sizing needs to trying on productsHandle sales transactions with customers purchases.Weekend Manager for Greenwood Location.

Bachelor Of Science (Bs), Business Administration, Management And Operations

High School Diploma

Activities and Societies: Soccer, Swimming, Show Choir, Boy Scouts of America-Eagle Scout