Michael Brunwasser Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

• Served as a valued member of the Account Management team, working collaboratively with internal teams to provide customers with a seamless, professional experience. • Responsible for creating and managing strategic relationships, maintaining account health, providing product feedback, and serving as a customer advocate. • Maintained and drove existing customer spend, identifying areas for company expansion that created mutual success. • Proactively monitored relationships and account health while establishing long-term strategic plans and worked to accelerate customer adoption and ensure overall customer satisfaction. • Engaged with customers to gain an understanding of their business via formal and informal methods.

New York City Metropolitan Area

• Sold the company’s online surveys distributed via ad networks and localized social media sentiment analysis to state, county, and municipal governments across North America and Europe.• Engaged stakeholders that included chief elected or appointed officers and department directors of local government.Notable achievements while in the position included:- Successfully obtained 20 customers with total money managed at $1.7M and an average contract value of $115,000.- Hired as first US Team Lead, promoted to the Enterprise Success Manager role after 2 months.- Managed the team’s largest book of business, creating a 240% upsell of average contract value via value creation and stakeholder alignment. - Delivered a consulting project to the State of Delaware via staff and senior leadership focus groups.

New York, United States

• Sold “DocuSign for Government," a front- and back-end solution to digitize government records and services to state, county, and municipal governments across North America.• Engaged with stakeholders, including Chief IT or Innovation Officers and Department Directors of local governments.Notable achievements while in the position included:- Successfully obtained 400 manager customers with total money managed at $12M and an average contract value of $30,000.- Successfully obtained 20 IC customers with total money managed at $2M and an average contract value of $115,000.- Recognized for Presidents Club while serving as a player and coach.- Promoted from a Junior CSM to Senior CSM to a Team Lead role, managing a book and integrating acquired technology. - Drove engagement, including $ and usage, for partners’ technical, user, economic, and executive buyers. - Added valued contributions to key initiatives, including NPS, Lead Scoring, and Product Liaison. - Founded the organization’s DEI committee.

Greater New York City Area

• Served as a sales executive selling the Literacy via hip-hop education solution to school districts in the USA with stakeholders that included superintendents and curriculum directors.Notable achievements while in the position included:- Secured 40 customers with total money managed of $1.2M and an average contract value of $22,000.- Produced 141% quota attainment within the 1st year on a $900,000 quota while leading the team in revenue every month within the first year.- Developed and implemented a webinar series for teachers that Marketing adopted as an ongoing initiative. - Contributed to lead scoring, marketing automation, and sales automation initiatives.

Greater New York City Area

• Served in a sales/business development role selling a content marketing system to global brands with stakeholders, including Chief Marketing Officers, Heads of Brand, and affiliated advertising agency liaisons.Notable achievements while in the position included:- Successfully acquired 4 partnership customers with $2.3M contributed with an average contract value of $575,000.- Successfully acquired 5 IC customers with $225,000 contributed and an average contract value of $35,000. - Delivered 213% of business quota attainment and closed 5 deals in 2 months, resulting in being promoted.- Served as a global liaison to ad agency holding companies, educating and influencing recommendations to Fortune 500 companies, including a multi-year, global partnership with Dell.

Greater New York City Area

• Served in a consulting role for an emergency management consulting firm that helps government clients prepare for and recover from natural disasters.• Conducted in-depth financial, programmatic, and management analysis of NYC's OMB via Park's Department.• Notable achievements while in the position included:- Successfully recouped ~$5B from FEMA due to damages incurred from Hurricane Sandy.

Bachelor Of Arts - Ba, Economics

Activities and Societies: Member - Dean’s List, Hinman CEOs Dormitory Accelerator, Member - Sigma Phi Epsilon

International/Global Studies

Kivunim was a year long program between high school and college based in Jerusalem that built world consciousness. Academics were.