Michael Buckley Email & Phone Number

10700 Nall Overland Park, Ks

Daily duties would include proofreading documents for accuracy, update file information in the front end system, follow up on outstanding documentation needed for the file, and support the underwriters and processors with miscellaneous clerical duties. Excellent attention to detail, excellent oral and written communication skills, and strong organizational skills.

Olathe Ks.913-782-5922

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank's Core Values, called "Service Advantage".. Handle routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.). Balance financial transactions daily while ensuring a positive interaction with customers and non-customers.. Responsible for cross-selling U.S. Bancorp products by making the necessary referrals to those who specialize in the bank's product line.. Responsible for following all procedural and regulatory rules as set forth by the FRB and FDIC.. Responsible for management of financial institution logs for accuracy and accountability.. Consistently received top loyalty scores based on my sales referrals, the branch's growth, and customer satisfaction.

Gathered documentation and dealt with clients in the step by step processing and closing of loans.  Responsible for building loan client database.  Produced phone listings and directories. Responsible for filling in at various bank branches when needed.  Called upon to train current and new employees in this position.  Responsible for receiving, tracking, and dispersing all deliveries and daily mail. Communicated daily with clients and the public in person and on the phone.

Extensive communication with customers in person as well as on phone. Cross-trained to cover duties of other team members as necessary. Worked in a team environment with staff to ensure the department's objectives were being met. Assisted in transition of operations after Mercantile Bank was acquired by Firstar Bank.

Challenged with coordinating with customers on the phone to get pertinent documents. Filing and scheduling of mortgage closings. Data input on proper forms for loan closings. Restaurant. Hosting. Food Service. Bartender. Cashier

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