Michael Buckmaster Email & Phone Number

15 years of enterprise IT industry experience with 12 years in Infrastructure Architecture and Product Management roles. Product family experience includes Citrix enterprise suite, VMware vSphere, Adobe ColdFusion, as well as oversight of the Global IT Infrastructure hardware/software certification lab environment.Skills• Product Leadership– Building roadmaps, planning materials and presentations. • Building Strong Relationships– Engaging internal technical customers and product environment owners.• Comprehensive Technical Knowledge– Breadth and depth of hands-on technology experience including OS, application, and infrastructure • Assuring Technical Fit– Infrastructure technology capability evaluations and proof of concept execution.• Product Risk Management– Identification and mitigation of risks throughout product lifecycle. • Communication– Strong verbal and written communication, including authoring of customer-facing documentation and whitepapers• Tier-3 Troubleshooting & Sev-1 Incident RCA– Leveraging high-level knowledge and troubleshooting skills to analyze and resolve critical outages • Commercial and Government Customer Experience – Discerning between information security levels as well as satisfying unique contract requirements

Listed skills include Windows Server, Servers, Windows 7, Troubleshooting, and 14 others.

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  Central Washington University

  Information Technology And Administrative Management