Michael Bunkley Email & Phone Number

Hanover, Maryland, Us

Hanover, Maryland, Us

Hanover, Maryland, Us

Developed and implemented a comprehensive strategy for collecting, executing, and tracking data pre and post go-liveEffectively communicated and trained multiplestakeholders, including the Inspire VP reporting to the CIO, on the data collection and tracking strategyAssumed the role of subject matter expert (SME) for reporting in VNDLYConducted training sessions to educate Inspire Hiring Managers, Stakeholders, and teammates on the VNDLY platformSuccessfully led the realignment of over 150 resources to new managers and managed cost allocation information for Hiring Manager (reports to CIO), resulting in 300+ timesheet adjustmentsFacilitated productive discussions with the VNDLY support team to ensure efficient completion of the realignment effortProposed and implemented efficient methodologies for completing high visibility and priority tasks assigned by the clientConducted in-depth research and resolved complex timesheet issues, while also providing guidance to others on issue resolutionDemonstrated strong communication skills and confidence in the program by working on-site with Stakeholders during the post go-live phaseEstablished myself as a trusted resource for Stakeholders and teammates, providing innovativesolutions to problemsCollaborated directly with Hiring Managers to fill requisitions and seamlessly transition existing Staff Augmentation resources from Ironclad to VNDLYSupported the migration of Statement of Work (SOW) contracts from Ironclad to VNDLY, ensuring compliance with program policies and best practicesProvided administrative support to Inspire Hiring Managers through the Jira ticketing systemFostered positive relationships with suppliers, ensuring their compliance with program policies and adherence to best practices

Hanover, Maryland, Us

Collaborated with Project Managers and vendor Points of Contact (POCs) to efficiently route Statements of Work (SOWs) and Change Requests for necessary approvals in Beeline.Conducted meticulous reviews of SOWs and Change Requests to ensure accuracy prior to seeking approvalsFostered effective communication with Trane's legal team to ensure vendor compliance and minimize potential risksFacilitated thorough reviews and acceptance of redline documentation by coordinating with vendor POCs.Efficiently executed contracts using Adobe Sign for seamless contract managementMaintained regular meetings with vendors to provide support during the contracting process and promptly resolve any issues that aroseCollaborated with the Business Analytics team to extract relevant reports for Trane's leadershipWorked in close collaboration with the Procurement Consultant and Technology Operation teams to optimize the SOW execution process in Beeline, enhancing visibility into different execution stages, creating data points to track inefficiencies, and generating insightful reports to support necessary improvements.

Hanover, Maryland, Us

Collaborated with over 20 vendors, managing $13 MM in spend, in a client-facing capacity to facilitate the creation and execution of eSOWsUtilized the VMS, Fieldglass, to generate and modify various types of eSOWs, including Fixed Fee, Time and Expense/Materials, Task Orders, and Umbrella SOWsEmployed a business analytics reporting tool to actively monitor expiring contracts and contractorsServed as the main point of contact for remittance payments and invoice inquiries, ensuring prompt resolutionFostered strong partnerships with the Account Payable team to effectively address any potential invoice issuesOversaw the comprehensive onboarding process for resources under assigned vendors, guaranteeing accurate documentation and complianceConducted thorough reviews of new onboarding profiles and Task Orders, ensuring precision and completenessCollaborated with cross-functional team members across multiple vendor accounts, providing regular updates and support throughout the contracting processAssumed responsibility for routing approvals in Fieldglass during the contracting process, ensuring efficiency and adherence to timelinesThrived in a fast-paced and high-pressure environment, consistently meeting deadlines

Hanover, Maryland, Us

Utilized multiple system software including Workday, Salesforce, VWMP , VWOP , Service Cloud ticketing system, Buy@, and Beeline to provide comprehensive support to Contingent Workers, CWAMs, and CWBPsCommunicated with vendors, contingent workers, and other partners in a professional manner through Workplace Chat and emailDemonstrated proficiency in understanding and managing SOWs, POs, and MSAs for onboarding and extension requestsExtracted Excel reports from Workday, employing data filtering and sorting techniques, to facilitate system adjustments for CWAMs (VLOOKUPs)Generated Pivot tables to deliver status reports on case volume, enabling accurate forecasting of future business needsCollaborated with teammates and leadership to strategize and execute program expansion initiativesUtilized problem-solving skills to determine the most effective approach for engaging with clients and employed de-escalation tactics when necessaryAssisted the Program Manager in various projects, including the development of a mentorship program, orientation, and team member recognition programActed as a mentor for the newly established Mentorship Program, providing guidance to onboard new teammates (Mentees) with support from the Team Lead and Program ManagerImplemented new processes for the Office Hours Program, including email communication blasts, supplier post-communication, selection of specific topics, and timeline managementCultivated strong relationships through active participation in cross-functional team meetings and work development opportunitiesEnhanced business acumen skills by attending AGS development sessions such as AGS Way.Researched and resolved clients' issues within established guidelines and policiesProvided valuable feedback and suggestions for process improvement to leadership, contributing to the program's overall successEngaged with managers to implement Change Management policies and provided support to allimpacted parties

Auburn Hills, Mi, Us

Provided case management services for individuals, families and/or guardians with support, rehabilitation and/or crisis intervention relating to mental health issues, substance abuse, and/or concerns regarding poverty.Managed a heavy caseload of 70 - 100 clients to ensure proper delivery of services.Engaged with individuals in a welcoming, hopeful, and empathic manner regardless of disability or phase of recovery.Advocated and provided options for support and services as needed and seek out and develop community resources to meet the needs of assigned individuals.

Coral Gables, Florida, Us

Responsible for implementing treatment plans for children with autism according to the Board-Certified Behavior Analysis’ direction. Assist Behavior Analysts in implementing behavior reduction and skill acquisition treatment plans. Assist clients with day-to-day activities, monitor behavior, record, and collect data on their progress, and regularly communicate with clients’ parents and/or guardians and the BCBA.

Saginaw, Mi, Us

Coordinated meal plans for the community and created new Grab n’ Go box options for the Y, from which members can buy lunch. Created a new recipe guide as a standard for new hires to follow to allow for a steady foundation for their training and to manage proportion sizes for meals. Developed an inventory system to keep track of products coming in and going out regularly to ensure that food is not going to waste and that we are cost-efficient when ordering in bulk. Managed a small team, while creating an atmosphere dedicated to growth and leadership development. During this time, I provided constructive feedback on performance while also accepting recommendations on improvement.

Saginaw, Mi, Us

Prep and serve meals to the local kids in the community for several locations, including non-profit organizations, Boys and Girls Club, Heart of Saginaw, local elementary schools, etc.Provide meals for kids and families in need - serving over 60,000 meals during the summer of 2020 (over 160,000 meals in 2020).

Saginaw, Mi, Us

Made outbound phone calls to client customers to provide information on offered products, services, and scheduling callbacks.Researched and provided solutions for customers on the questions they may have and relay accurate information back to them in an understanding way. As a result, I gained enhanced verbal and written communication skills, professional phone manners, excellent computer navigation and typing skills.

Ferndale, Mi, Us

In this role, I oversaw orders were to the customer's liking, while also making sure that the product they order was properly packaged.I assisted the customers with any concerns or questions about a certain product they have. This resulted in me leaving great impression on the clients and brightening up their day. Attention to detail and understanding the order pulling system was critical to ensure the customers were receiving the right product. As a result of being fast-paced environment, I was able to pull the right product in a timely manner for customers, while also becoming knowledgeable about the products the company has to offer.