Michael Burch

Michael Burch Email and Phone Number

General Manager @ Tri-Point Electric
Narberth, PA, US
Michael Burch's Location
Narberth, Pennsylvania, United States, United States
About Michael Burch

I help businesses in the trade industry find financial health and efficiencies – it’s my commitment that drives me. How do I do this? I’m a strategic partner, coach, and dedicated leader with expertise in the trades, operations management, and financial planning. I’ve earned a reputation for effectively achieving savings, revenue growth, and employee engagement. I focus on attainable and tactical strategic decisions while meeting targets.✔ STRATEGIC PARTNER: I establish strong relationships with business leaders to identify opportunities for growth, savings, and employee retention. It’s foundational to how I operate.✔ FINANCIAL PLANNING & ANALYSIS: I develop and implement financial measurements and metrics enhancing management decision-making and timeliness. I also re-engineer financial processes, delivering unified analysis to support decisions. ✔ COACHING: I advance the workforce and identify opportunities to run smoothly allowing teams to focus on the work that matters.Available to discuss how I can help your business’s future success, please contact me at: Michael.john.burch@gmail.com

Michael Burch's Current Company Details
Tri-Point Electric

Tri-Point Electric

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General Manager
Narberth, PA, US
Website:
tripointelectric.com
Employees:
12
Michael Burch Work Experience Details
  • Tri-Point Electric
    General Manager
    Tri-Point Electric
    Narberth, Pa, Us
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  • Tri-Point Electric
    Operations Manager
    Tri-Point Electric Oct 2020 - Present
    Havertown, Pennsylvania, United States
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  • Self Heating And Cooling Inc
    Service Manager
    Self Heating And Cooling Inc Mar 2019 - Oct 2020
    Greater Philadelphia Area
    Responsible for the overall productivity and profitability of the business.Manage field technicians as well as office staff in improving cost effectiveness and quality of our services. Train in home Residential Sales staff in best practices, customer satisfaction and brand promotion Interview and hire all prospective employees. Set specific objectives for staff in order to better achieve our company goals.Handle and provide resolution for all escalated customer concerns. Set Safety/Security standards for employees and on-site locations . Evaluate Key Performance Indicators to ensure the company is reaching targeted business objectives
  • Drexel University
    Head Mens Rugby Coach/Director Of Rugby
    Drexel University Sep 2011 - Jun 2019
    Greater Philadelphia Area
    • Motivate and Guide athletes to succeed in rugby while fulfilling all other university obligations • Work closely with University Departments to manage scheduling of all rugby related athletic events/trainings • Acquired and Maintain all certifications required to coach within USA rugby • Work closely with club board members in allocating budgets
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  • Johnson Controls
    Service Operations Agent
    Johnson Controls Apr 2007 - Feb 2011
    Greater Philadelphia Area
    • Responsible for driving the productivity and profitability for service based truck technicians• Prepare yearly, monthly and weekly execution plans for scheduled service visits, aligning frontliner skill levels to tasks • Handle all customer inquiries , dispatching fronliners, and conducting follow up as required• Ensure frontliners are completing scheduled service visits within the standard hours and only perform required non-billable repairs • Manage daily labor to appropriate levels, including releasing labor when workloads are down • Manage the key truck-based team support functions —frontliner activity, invoicing and customer disputes and collections • Conduct materials coordination for the team, making purchasing decisions as needed to assist the technicians with completing work in the most efficient manner • Track and review key operational and financial metrics to ensure that team is hitting its productivity objectives and delivering its financial targets
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  • Fireone
    Service Operations Manager
    Fireone Mar 2002 - Apr 2007
    Greater Philadelphia Area
    • Plan, schedule and manage the efficient movement of work crews, equipment, and transportation services• Train employees on proper customer service techniques and testing standards• Negotiate lead times with customers for timely and proper delivery of services within financial constraints and objectives• Interview prospective employees to evaluate ideals and future success in the position• Manage staff and related employment issues • Handle all customer invoices for accurate billing and collections• Analyze and generate financial reports to ensure business optimality

Michael Burch Education Details

Frequently Asked Questions about Michael Burch

What company does Michael Burch work for?

Michael Burch works for Tri-Point Electric

What is Michael Burch's role at the current company?

Michael Burch's current role is General Manager.

What schools did Michael Burch attend?

Michael Burch attended Drexel University.

Who are Michael Burch's colleagues?

Michael Burch's colleagues are Ryan Sharkey, Gregory R. Bergman, Ted Schoenharl, Holly Pearson-Wier, Gregory Dobbins Dobbins, Brad Balentine, Aidan Ruddy.

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