➡️ As a seasoned HR professional and US Marine Corps veteran, I've learned that success in the workplace isn't just about policies and procedures—it's about people. Growing up in Franklin, KY, with a single mom and constantly changing schools, I developed an innate ability to adapt and connect with others from all walks of life. This foundation has served me well throughout my career in Human Resources.My journey in HR has been driven by a simple yet powerful belief: when people feel valued and supported, they can achieve incredible things. I've seen firsthand how creating an environment of aspiration rather than intimidation can transform a workplace. It's not just about boosting morale; it's about unlocking potential and driving real business results.Over the years, I've had the privilege of working with diverse teams across various industries. Whether it's a startup finding its footing or a Fortune 500 company reimagining its culture, I've learned that the core principles of effective HR remain the same. It's about listening, understanding, and then taking action to bridge the gap between where an organization is and where it wants to be.One of my proudest achievements has been implementing data-driven HR strategies that have measurably improved employee engagement and business performance. By leveraging HR technology and fostering cross-functional partnerships, I've helped organizations make smarter decisions about their most valuable asset—their people.But it's not all about numbers and strategies. At heart, I'm a people person. I believe in the power of personal connections and the importance of creating a workplace where everyone feels heard and valued. This approach has allowed me to build strong business partnerships and drive meaningful outcomes in the HR space.My time in the Marine Corps instilled in me a deep sense of discipline, teamwork, and leadership. These values continue to shape my approach to HR, helping me navigate complex challenges and inspire others to reach their full potential.Outside of work, you might find me in my backyard tending to my chickens, experimenting with new recipes in the kitchen, or packing up for a camping trip. These hobbies keep me grounded and remind me of the importance of work-life balance – something I always advocate for in the workplace.As an HR leader, I see my role as more than just managing policies or processes. It's about being a catalyst for positive change, fostering an environment where innovation thrives, and helping organizations build cultures that attract and retain top talent.
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People Partner ManagerWeee!California, United States
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Senior Regional Human Resources ManagerAmazon Aug 2021 - PresentSeattle, Wa, UsAs a Senior HR Business Partner at Amazon's Delivery Station Logistics, I had the chance to shape the workforce and culture for our last-mile delivery operations in the Bay Area. It was an exciting time of growth, and I got to work on everything from crafting HR policies to building an inclusive culture for thousands of employees across multiple delivery stations.We focused on creating an engaging employee experience and building a strong talent pipeline. I loved diving into the data to identify trends and come up with creative solutions to improve performance and retention.Working closely with operations leaders gave me valuable insight into the unique challenges of the logistics business. I made it a priority to really understand their goals and pain points so I could provide meaningful HR support. Whether it was helping with organizational design, succession planning, or leadership development, I aimed to be a true strategic partner.Some of my proudest accomplishments were keeping employee attrition low through targeted retention campaigns and consistently meeting our case management SLAs. I also had the opportunity to support our veterans by serving on the regional board of an affinity group and organizing community outreach events.Balancing the needs of hourly associates, managers, and executives required careful navigation. And in a fast-paced environment like Amazon, we were constantly adapting our HR processes to keep up with business growth.I gained invaluable experience in areas like workforce planning, compensation, and compliance. Most importantly, I saw firsthand how strategic HR can make a real impact on business success and employee satisfaction.I'm excited to take the lessons I learned at Amazon and apply them to new challenges. My goal is to keep finding innovative ways to develop talent, build inclusive cultures, and help organizations thrive. -
Station Operations ManagerAmazon Aug 2020 - Aug 2021Seattle, Wa, UsIn my role as the Northern California Regional COVID-19 Response Lead for AMZL from September 2020 to August 2021, I faced the unique challenges of managing a pandemic response across 21 delivery stations. My focus was on ensuring the safety of our team while maintaining operational efficiency.One of my proudest achievements was establishing an on-site testing center capable of processing 1,000 tests per day. A particularly intense weekend involved launching a testing area at a WFM/Prime Now location in Berkeley, where we facilitated over 600 tests in just 36 hours, preventing a court-ordered work stoppage.As the situation evolved, I adapted our strategies for case management and supplies inventory. I led the development of a network of testing locations across Sacramento and the Bay Area, enabling 2,000 employee tests daily. Each test represented a person we were helping to protect, which motivated our efforts.Collaboration was key during this time. I worked closely with our communications team to share success stories and insights from our interventions, making complex information accessible to our wider team.This experience taught me valuable lessons in crisis management, adaptability, and teamwork. While it was challenging at times, knowing we were making a positive impact on people's lives made it all worthwhile. I'm eager to apply these skills to future opportunities and challenges.
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Employee Relations ManagerAmazon Oct 2016 - Jan 2020Seattle, Wa, UsDuring my time as an Employee Relations Manager at Amazon, I had the unique opportunity to shape the HR landscape for a rapidly growing and innovative company. Working remotely across multiple states, I supported over 12 Amazon Robotics Customer Fulfillment sites, managing a diverse workforce of more than 10,000 employees.My role was far from typical. Each day brought new challenges and opportunities to make a real difference in people's lives. I found myself constantly adapting to the ever-changing needs of our workforce, balancing the demands of a fast-paced tech environment with the human element of HR.One of my proudest achievements was developing and implementing an "Alternative Work Schedule" program for our California sites. This initiative not only improved work-life balance for our employees but also boosted productivity and morale. It required careful navigation of complex state labor laws and close collaboration with various stakeholders.I also took on the task of revamping our employee relations training. Drawing from real-world scenarios and incorporating elements of emotional intelligence, I created engaging simulations that resonated with managers across North America and Europe. Seeing over 2,000 leaders apply these skills in their daily interactions was incredibly rewarding.A significant part of my role involved crisis management. Whether it was addressing a sudden policy change or mediating a complex employee dispute, I learned to think on my feet and make tough decisions under pressure. These experiences taught me the value of clear communication and empathy in high-stress situations.One of the most challenging aspects of my job was balancing the needs of individual employees with the broader goals of the organization. I often found myself advocating for policy changes based on emerging trends and employee feedback. This required a delicate touch - presenting data-driven arguments while also emphasizing the human impact of our decisions.
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Operations ManagerAmazon Jul 2014 - Oct 2016Seattle, Wa, UsIn my role as Operations Manager at a leading Sort Center in the San Francisco Bay Area, I successfully established and launched the first facility of its kind in the region. This experience allowed me to manage comprehensive budgets while focusing on staff development and operational excellence. I led a dedicated team of 12 managers and oversaw a workforce of 600 employees, ensuring that we consistently met performance metrics and operational objectives.One of my key achievements was doubling our inbound land volume, which resulted in a significant 40% increase in overall site volume. This growth underscored our ability to adapt and thrive in a fast-paced environment. I also played an integral role on a network-level team, where I trained General Managers and Site Leaders on best practices for employee engagement and relations. This initiative not only enhanced our internal culture but also contributed to improved performance across multiple sites.I focused on optimizing processes by designing and implementing standard operating procedures that reduced our variable cost per package by 25% compared to the previous quarter. This initiative led to substantial savings of $83,000 monthly in variable building expenses, demonstrating my commitment to operational efficiency.My experience has equipped me with a deep understanding of logistics operations, team leadership, and cost management. I am passionate about creating environments where teams can thrive while driving measurable results. I am eager to bring this expertise to new challenges and contribute to organizational success.
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Outbound, Afe Area ManagerAmazon Nov 2011 - Jul 2014Seattle, Wa, UsIn my role as Senior Operations Manager at a high-volume fulfillment center, I led a team of 200 hourly associates and 10 exempt managers, focusing on creating a culture centered around engagement, safety, and continuous improvement. My leadership emphasized innovation through standard work, which proved essential in optimizing our operations and enhancing the customer experience.I oversaw daily capacity planning across five outbound departments, managing shift volumes of 90,000 to 100,000 units during non-peak operations. My strategic approach resulted in a 15% performance improvement during peak seasons, all while maintaining zero escalated customer experience issues.A key achievement included co-managing the implementation of two new processes that involved cross-functional teams developing action plans and standard operating procedures. This initiative ensured alignment with customer service level agreements and streamlined our operations.I prioritized effective communication by centralizing interactions between account managers and empowering process assistants. This approach significantly improved accountability and optimized our workflow. My commitment to fostering a collaborative environment not only drove operational success but also enhanced team morale and productivity.I was passionate about building strong teams that thrived on innovation and accountability, making me an asset for organizations looking to elevate their operational performance.
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Airframes/Hydraulics Division LeaderUs Marine Corps Jun 2006 - Aug 2008Washington, Dc, UsDirected day-to-day operations, synchronizing maintenance effort with other division leaders. Dedicated to Lean Six Sigma and Project Management Methodologies emphasizing continuous process improvement through the use of 5S and Kaizen initiatives. Plan, schedule, and manage maintenance work flow on the Airframes/Hydraulics systems to increase productivity, balancing direct and indirect support to ensure adequate support was provided for the varying levels of experience and proficiency. Ensured maintenance actions were properly documented in NALCOMIS system. Provided NALCOMIS documentation training to ensure division members were proficient.Hazardous Material Storage and Waste Manager: Ensured squadron was in compliance with Local, State, and Federal HazMat regulations. Optimized on-boarding to ensure new squadron members were properly trained in disposal and usage of Hazardous Material. Developed and delivered monthly training to squadron during safety stand downs. This included training on emergency procedures, proper identification of HazMat, and case studies. Respiratory Protection Manager: Optimized training and ensured all members of squadron were fitted with and issued a respirator. Conducted quarterly training on respirators which included proper usage, cleaning, and storage.Provided leadership and mentorship to 20 Marines on a daily basis. -
Airframes Shift SupervisorUs Marine Corps Mar 2004 - Jun 2006Washington, Dc, UsAs a member of this prestigious squadron, worked on a team that provided technical proficiency and leadership in support of Presidential and Vice Presidential movement.Provided division team members with daily on-the-job training of component repair, troubleshooting procedures, metal work, and corrosion identification and repair.Quality Control Representative-responsible for the identification of tasks critical to operations supervised and certified maintenance actions safe for flight.Served as Squadron Hazardous Material Storage and Waste Disposal Supervisor, ensuring compliance with base, state, and federal regulations (49 CFR).
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Airframes Divison SupervisorHmm-161 Feb 2007 - Sep 2007
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Corrosion Control Program ManagerHmm-265 Sep 2002 - Mar 2004As manager of a key squadron program, my team worked tirelessly in the humid Okinawa weather to ensure our aircraft meet and surpassed stringent environmental regulation imposed by the Marine Corps and the Japanese government.Lead 12 Marines in the identification, removal, and repair of corrosion from CH-46E, CH-53D, AH-1 Cobra helicopters, and the AV-8B Harrier jet.Analyzed and synthesized maintenance data from diverse sources to develop actions plans for corrosion control improvement.
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Aiframes Hydraulics TechnicianHmm-774 Sep 1999 - Sep 2002•Served as Assistant Squadron Hazardous Material Storage and Waste Disposal Supervisor, ensuring compliance with base, state and federal regulations (49 CFR).Quality Control Representative-responsible for the identification of tasks critical to operations supervised and certified maintenance actions safe for flight.
Michael Burgess Education Details
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Pepperdine Graziadio Business SchoolManagement And Leadership -
National UniversityManagement
Frequently Asked Questions about Michael Burgess
What company does Michael Burgess work for?
Michael Burgess works for Weee!
What is Michael Burgess's role at the current company?
Michael Burgess's current role is People Partner Manager.
What schools did Michael Burgess attend?
Michael Burgess attended Pepperdine Graziadio Business School, National University.
Who are Michael Burgess's colleagues?
Michael Burgess's colleagues are 杜博文, Stanislav Lakatos, Jose Molina, Maria Pimentel, Perla Espinal, Jing Zhao, Jasmine Chu.
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