Michael Burns Email & Phone Number

Fast learning and adaptive managed services provider engineer eager to contribute to a team, while growing and exercising a technical background and educational experience.Certifications-Formerly CCNA certifiedCompTIA Security+ certified - August 2010CompTIA Network+ certified - June 2011-Client consultation to address pain points and propose improvements-Client environment discovery and design-New client onboarding processes and procedures-Active Directory and group policy implementation, troubleshooting and management-Meraki network configuration, implementation and management-Axcient backup solutions-Multi-tenant managed services environment experience-VMware virtualization implementation, configuration and management-Fortigate firewall implementation and configuration-Zert0 migration and disaster recovery configuration and testing-Windows and Linux server builds, numerous operating systems-World-class data center facility operations and maintenance-Cisco switch and router configuration-CommVault data protection and backups platform-Paragon data protection and backups platform-Enterprise environment support through ticketing platform-SNMP and monitoring configuration-EM7 monitoring platform administration and use in an enterprise environment-Solarwinds monitoring platform implementation and management-WSUS in a multi-tenant enterprise environment-Wireless configuration (addressing, SSIDs, channel setup)-Security (MAC address filtering, passwords, encryption)-Network design and installation-Excellent written and verbal communication skills-Troubleshooting/Resolution

Listed skills include Troubleshooting, Cisco Technologies, Computer Hardware, Vmware, and 33 others.