Michael Burrows

Michael Burrows Email and Phone Number

Senior Project Manager and Operations Manager @ Boynton Beach, FL, US
Boynton Beach, FL, US
Michael Burrows's Location
Boynton Beach, Florida, United States, United States
Michael Burrows's Contact Details
About Michael Burrows

Professional, entrepreneurial, hands-on, results driven, customer focused Senior Project Manager with over 20 years experience in managing cross-functional teams and delivering (developing, integrating, documenting and implementing) numerous complex global operational projects (i.e., infrastructure, software application development, systems integration, technology deployment, transitions), product releases, new products, cost reductions, quality improvements, compliance to standards, change control, risk mitigation, support site service rollouts, project costs (incurred vs planned vs budgeted, and earned value) and time projections simultaneously. Strengths include reducing operational costs; resolving production problems; improving customer service; analyzing competitive products; planning, coordinating, monitoring and facilitating projects; identifying and prioritizing project issues; coordinating resolution of issues; creating, tracking, measuring and reviewing program metrics; editing instructional material; ensuring project objectives are met; creating budgets; managing operating expenses; strategic planning; writing variance reports; selecting, developing, leading, managing, evaluating, and motivating technical and functional staff in fast-paced, client-driven application development organizations; presenting strategies, project plans, and complex technical issues to both technical and non-technical audiences.Specialties: * Project Management* Customer & Vendor Relationship Management* Business & Gap Analysis* Change & Risk Management* Problem Management* Business Process Reengineering* Business Continuity Planning* Application Development & Rollout* Implementation Management* Quality Assurance/Control* Supply Chain Management* Data Center & Help Desk Migrations* Disaster Recovery* Project Management Office* Managing Offshore Teams

Michael Burrows's Current Company Details
Burrows Consulting Services

Burrows Consulting Services

Senior Project Manager and Operations Manager
Boynton Beach, FL, US
Michael Burrows Work Experience Details
  • Burrows Consulting Services
    Senior Project Manager And Operations Manager
    Burrows Consulting Services
    Boynton Beach, Fl, Us
  • Burrows Consulting Services
    Senior Project Manager / Operations Manager
    Burrows Consulting Services Oct 2008 - Present
    Boynton Beach, Florida
    • Hired as contractor by a multi-state law firm to handle incoming & outgoing communication from CEO; function as general CEO liaison; apply and maintain business licenses; handle various IT and operational issues throughout the office; analyze software & hardware requirements and make recommendations to upper management; negotiate vendor agreements and/or contracts (ranging from acquiring new space and preparing it for office use); purchase implement and maintain computer hardware / software / network communications; perform and monitor 60 day and 12 month strategic planning; prepare, attend, and guide IT Committee meetings and procedural standardization committee meetings; process legal contracts, set up Mediations and Notice of Hearings; etc. • Negotiated additional office space for law firm and saved them almost $300,000 during a 6 year period by reducing their square footage cost and obtaining 1 year free rent on the additional 7,000 square feet.• Hired as contractor by law firm to create Judgment Lien Execution Packages; process judgment letters and judgment lien certifications; scan and copy documents while Paralegal was on vacation for 2 weeks. Also documented selected office deficiencies; and proposed solutions to the deficiencies.• Performed special project for SunTrust Bank.• Managed clerical Census Form verification and data entry personnel for the US Census Bureau 2010.
  • Ibm Global Business Process Services
    Transition Project Manager (Contractor)
    Ibm Global Business Process Services Nov 2007 - Oct 2008
    Provided full-scale Disaster Recovery & IT Infrastructure Project Management solutions for IBM business process improvements; managed implementation of proposed processes. * Managed IBM global IT Infrastructure Transition projects for several Fortune 100 companies (beverage industry & IBM divestiture). Project Management Office environment. Developed IBM worldwide print solution to enable computer servers to transmit data from non-trusted computer servers to print on IBM network printers & 3rd Party Provider servers without affecting computers on IBM trusted network (IBM & Ricoh divestiture created InfoPrint Print Solutions). This printing ability had never been accomplished in IBM history.* Managed IBM global IT Disaster Recovery & Business Continuity projects for many Fortune 200 companies. Created & tested technical master Disaster Recovery & Business Continuity plans, updated them as needed, managed disaster recovery process & planning for IT disaster recovery functions.
  • Burrows Consulting Services
    Senior Program Manager / Operations Manager
    Burrows Consulting Services Jul 2005 - Nov 2007
    Provided solutions for business process improvements to non-profit organizations & managed implementation of proposed processes. * Instrumental generating over $3 million in pledges in less than 7 months while managing activities for $10 million Capital Campaign.* Instrumental in negotiating agreement with SBA for over $669,000 and an additional $27,000 from FEMA due to damages caused by Hurricane Wilma. Negotiated agreements with various vendors to repair damages caused by Hurricane Wilma.* Foresight and initiative to start negotiations with the City of Tamarac for them to purchase a 35 year old synagogue building, school & land in exchange for $6.5 million & land to build a new synagogue & school. Foresight due to numerous facility maintenance problems brought on by Hurricane Wilma damages & years of inadequate building repairs. * Increased financial compensation from insurance company by $678,000 by documenting damages caused by Hurricane Wilma.
  • Global Consulting Services
    Senior Project Manager
    Global Consulting Services Jan 2000 - Apr 2005
    * Spearheaded development of European website shopping center for art dealers & galleries, successfully coordinating all activities with client located in London, equipment in Atlanta & programmers in Louisiana & California. * Orchestrated IBM integration of former Sequent Computer Systems, Inc. (Oregon) following IBM acquisition by merging 23 diverse globally dispersed business function areas.* Researched IBM nomenclature rules for software, 3rd party hardware/software, historical products & other model number categories & created strategy to convert Sequent NUMA-Q model numbers to IBM nomenclature. * Implemented change management plans & ongoing change management assistance throughout complex business transformations.* Resolved everyday customer/vendor issues.* Mentored other project leaders; wrote/distributed meeting minutes; evaluated competitive software products; reviewed software applications; performed hardware & software vendor negotiations; managed client's staff.
  • Ibm Global Services
    Transition Manager
    Ibm Global Services Jun 1997 - Dec 1999
    * Held accountable for consolidating AT&T 24/7 Customer Service Desk from 100+ areas across US to 3 areas, following outsourcing of AT&T Service Desk facilities to IBM Global Services.* Completed directing Ryder Shared Services Center migration project following outsourcing of its MIS hardware to IBM Global Services. * Managed integration of Ryder Systems IT mainframe, midrange & PC hardware into IBM Global Services.* As part of IBM Global Services PMO Group, provided project oversight; developed staff schedules & well-defined metrics; evaluated project risks & mitigation plans; participated in post mortems & project metric reviews; wrote/distributed meeting minutes; negotiated/monitored contracts; steered compliance with quality standards; mentored Project Managers; met strategic & business requirements.* Assisted IBM Corporation in updating their e-Business applications.* Devised/implemented operating procedures to provide more efficient methods of accomplishing work.
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  • Ryder Systems
    Senior Project Manager
    Ryder Systems Jun 1996 - Jun 1997
    * Produced solution & directed Shared Services Center migration project from distributed, nationwide online data processing database network servicing 70 districts, to centralized remote data center operation with 11 RISC systems, 550 PCs, etc. Also monitored/negotiated contracts for newly built data center. * Acted as IT liaison with suppliers, contractors & client organizations in implementation of technology (building business relationships, writing Request For Quotations & analyzing vendor responses, negotiating hardware/software contracts, monitoring software compliance/contractual agreements, resolving resource conflicts, collaborating ideas, ensuring hardware/software was in place to support equipment replacement requirements, performing product usability, education/product launch) & facilitated meetings.* Provided project oversight, well-defined metrics; evaluated project risks/mitigation plans; participated in post mortems/project metric reviews; mentored Project Managers.
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  • Ibm Pc Company
    Senior Product Development Manager
    Ibm Pc Company Jan 1989 - Mar 1996
    * Managed OS/2 Warp project & other software development initiatives from concept thru rollout.* Directed product mods to 80 existing & 150 new application features, user education, new processes, documentation; launched rollouts to 100,000+ users; led successful integration into IBM product lines. * Translated user business requirements (gathering business & technical requirements based on analysis of customer needs, preparing business justifications) into actual implementations.* Acted as IT liaison with suppliers, contractors & client organizations in implementing technology (building business relationships, writing Request For Quotations & analyzing vendor responses, negotiating hardware/software contracts, monitoring software compliance/contractual agreements, resolving resource conflicts, collaborating ideas, ensuring hardware/software was in place to support equipment replacement requirements, performing product usability, education/product launch) & facilitated meetings.
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  • Oxford Chemicals
    Director Mis & Plant Operations
    Oxford Chemicals Nov 1984 - Nov 1988
    * Directed operations of a 24/7 nationwide integrated online data processing database network servicing 7 warehouses and 1 manufacturing plant for this janitorial cleaning fluids company. Also oversaw budgeting, planning, technology contract negotiations, writing Request For Quotations, and analyzing vendor responses.* Decreased plant production costs by 37% and accelerated efficiency by 29% by automating manufacturing processes, upgrading equipment, automating R&D formulation, and purchasing/upgrading software.* Elevated customer satisfaction 15% through introduction of a warehouse backorder system and national accounts pricing scheme, optimizing product availability, offering better price options, and supply-dispensing products.* Created "Transition Plan" that deferred $3.2M in computer investments for 5 years by opting instead for an initial $850K investment.
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  • Computer Assistance
    Senior Mis Consultant
    Computer Assistance May 1981 - Nov 1984
    * Streamlined operations of several Fortune 500 companies by improving client processes such as accounting, retail, manufacturing, distribution and service industry operations; by managing on a outsourcing basis the clients' technical data processing staff, operating budgets, & customer service/support operations; & by performing budgeting, long-range planning, hardware/software contract negotiation, personnel recruitment/training, business plan preparation, cost/benefits analysis, handling (creating/analyzing) requests for price quotations for their clients.* Automated patient scheduling, billing, inventory control and analysis, accounts receivable, accounts payable, & nurse scheduling for several nursing homes.-- The above consisted of creating and issuing Requests For Price Quotations, analyzing quotations, creating test data, testing software, requesting vendor make modifications to software & documentation, retesting software, training employees, & implementing applications.
  • Coopers & Lybrand
    Management Consultant
    Coopers & Lybrand Mar 1980 - May 1981
    * Provided "Big 8" accounting firm, their Fortune 500 (and other clients) with regional in-house computer hardware / software outsourcing expertise; improved their capabilities to provide accounting, management information systems, and related services to Fortune 500 clients and smaller firms. Projects entailed managing from 6 to over 50 people.* Automated order entry, order analysis, inventory control (including formula control), plant manufacturing, warehouse distribution, billing, accounts receivable, accounts payable, human resource, budgeting, and general ledger for several large pharmaceutical companies.
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Michael Burrows Skills

Pmo Solution Design Process Engineering Incident Management Disaster Recovery

Michael Burrows Education Details

  • Sir George Williams University
    Sir George Williams University
    Engineering

Frequently Asked Questions about Michael Burrows

What company does Michael Burrows work for?

Michael Burrows works for Burrows Consulting Services

What is Michael Burrows's role at the current company?

Michael Burrows's current role is Senior Project Manager and Operations Manager.

What is Michael Burrows's email address?

Michael Burrows's email address is mb****@****low.com

What is Michael Burrows's direct phone number?

Michael Burrows's direct phone number is +156173*****

What schools did Michael Burrows attend?

Michael Burrows attended Sir George Williams University.

What are some of Michael Burrows's interests?

Michael Burrows has interest in Casinos, Aerobics, Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Health.

What skills is Michael Burrows known for?

Michael Burrows has skills like Pmo, Solution Design, Process Engineering, Incident Management, Disaster Recovery.

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