Director North American Operations - External Manufacturing
- Managed a team of managers and individual contributors supporting third party material planning, sales order execution, inventory management and WW reporting.
- Directed a cross functional team to streamline the electronic fulfillment of software. Sub projects included failed delivery reporting and resolution, Internal and external audit controls, process documentation and.
- Championed transformational projects designed to transition multiple quoting/sales orders systems to a set of common seller tools. Impacted areas include manufacturing, order management, software fulfillment, external.
- Implemented FIFO process at a third-party that incorporated inventory aging from Dell Technologies to the third-party WMS system.
- Initiated a bottom-up approach to inventory analysis and projections. Reduced inventory 30% in first two quarters.
- Developed and implemented new software fulfillment & customer returns processing model when supplier changed business practices after an acquisition.