Michael C. Email & Phone Number

• Commercial Real Estate - Asset Management / Facility Management• National Contract Management / Procurement• Strategic Sourcing Operations / Administration• Customer Service Call Center Management - Facility Service Support• Automated Paid Parking Garage Operations• Customer Retention and Reporting• CapEx - Project Management• OpEx Budgeting / NOI Analysis• Customer Credit / Collections • Project Management • CMMS Administration• Building Amenity - Program ManagementMajor Project Support1) Wireless Telecom - GSM - Billing Platform Migration, Usage / Call Mediation2) Commercial Building: Major Equipment - Capital Planning / Project Management (Elevator Systems, Roofing and Building Envelope, HVAC, Fire and Life Safety Controls) 3) Card Access Security System Implementation 4) Operating Expense Budget Dashboards 5) Automated Parking Garage Implementation6) Call Center Operations Implementation 7) Facility Work Order Management Implementation - Commercial Office Service / Management8) Bid Management - Procurement - Vendor Diversity9) Customer Experience (CX) - Engagement10) Process Re-engineering - Operations