Responsible for defining and delivering market leading mobile experiences for HSBC Private clients globally. - Defining and executing GPB mobile vision and strategy- Built out GPB mobile capability from the ground up, building a highly effective global team- Responsible for all existing GPB mobile apps globally (Hong Kong, Singapore, USA)- Defined and built the first GPB UK mobile app specifically designed for private banking clients with investments

Responsible for defining and delivering the security client experiences for Global private clients across our web and native app estate.- Collaborating with RBWM and Security team in the bank- Launched simplified registration, log on and session management journeys across browser and mobile- Delivered new technical stack: first in the bank-

Led the design of digital payments including Apple Pay and Android Pay. Involved in design of mobile international payments.Led credit card service cell to define and design the mobile credit card vision and strategy. First release of this work was delivered in H2,2017.Involved in various feature designs such as payments cell; rewards; notifications; SSO and transparency of accounts (pending payments, PFM concepts etc)

Role responsibilities include:- development of application taxonomy- identification of applications within PBB ecosystem and captured within single inventory- identification of application interfaces (in/out) and business operation dependencies/ services - financial review of application estate, identifying fixed vs variable costs and cost reduction opportunities

Digital release manager delivering multi brand mobile releases (client and server). Role also included design and development of various proof of concepts

4 * 6 month rotations covering frontline (telephony and branch), transformation and multi channel - PM delivering ATM/CDM funds transfer and third party payments- PM delivering new desktop system to over 5000 service staff- Process improvement