Michael C Adams

Michael C Adams Email and Phone Number

Atlanta, GA, US
Michael C Adams's Location
Atlanta, Georgia, United States, United States
About Michael C Adams

My expertise/experience can be immediately brought to bear to 1)Define and Prioritize Technology investments to enable IT organizations to deliver value, 2) Ensure the highest Return on Investment (ROI) from IT investments, improving your ability to meet business goals through improved efficiency and reduced costs, 3) Balance priorities to address ongoing operational needs while responding to ever-changing requirements, 4) Lead business and technical strategy to ensure your IT organization is best equipped to deliver technology capabilities/services to The Business .Better/Faster/Cheaper. IT Executive with over 31 years of specialized experience in government agencies and expertise modernizing and transforming enterprise-wide capabilities. A connector and strategist who pulls stakeholder constituencies together to achieve successful outcomes. Fosters business-oriented cultures aligned with organizations’ mission, vision and priorities. Strong background in developing and supporting IT strategic planning, modernization, architecture, design, data and information management, and IT operations. Trusted advisor to senior leadership across organizations. A connector who defines, executes digital business strategies and streamlines functions and processes, enabling organizations to be more agile, innovative and responsive. Leads and directs adoption methodologies driving cost optimization by prioritizing resources, standardization, automation, streamlining and risk assessments.The Enterprise IT Portfolio of which I am the Executive Director, provides the underlying infrastructure necessary to perform business functions and maintain a robust technology infrastructure for the Department. It includes such things as cybersecurity, data centers, Cloud services, telephony, enterprise software, end-user hardware, data connectivity and the IT Activations Program. Unlike other VA portfolios, the Enterprise IT Portfolio cuts across the entire organization and serves as the foundation for all VA lines of business and includes capabilities that comprise VA’s core IT infrastructure and services. These capabilities underpin VA’s IT mission application environment and are essential to VA’s ability to deliver a secure, seamless, and unified Veteran experience through the delivery of state-of-the-art technology.

Michael C Adams's Current Company Details
U.S. Department of Veteran Affairs

U.S. Department Of Veteran Affairs

View
Senior Executive
Atlanta, GA, US
Website:
va.gov
Employees:
196176
Michael C Adams Work Experience Details
  • U.S. Department Of Veteran Affairs
    Senior Executive
    U.S. Department Of Veteran Affairs
    Atlanta, Ga, Us
  • Self-Employed
    Executive Coach
    Self-Employed Mar 2023 - Present
    Certified Leadership and Performance Executive CoachI help clients become more Aware of their Choices and provide support achievement of professional and/or presonal Transformation.
  • U.S. Department Of Veteran Affairs
    Senior Executive
    U.S. Department Of Veteran Affairs Jan 2017 - Present
    Washington, Dc, Us
    Executive Director and Account Manager for the Enterprise IT Portfolio. The portfolio provides the underlying infrastructure necessary to perform business functions and maintain a robust technology infrastructure for the Department. It includes such things as Enterprise Cloud (VAEC) and Infrastructure Readiness Program (IRP), cybersecurity, data centers, cloud services, telephony, enterprise software, end-user hardware, data connectivity and the IT Activations Program. Unlike the other IT portfolios in Veteran Affairs (VA), Enterprise, as the name implies, cuts across the entire organization and serves as the foundation upon which the other portfolios are built. The Enterprise IT Portfolio includes capabilities that comprise VA’s core IT infrastructure and services and underpins VA’s IT mission application environment. This portfolio is essential to VA’s ability to deliver a secure, seamless, and unified Veteran experience through the delivery of state-of-the-art technology.
  • Us Dept Housing And Urban Development
    Program Analysis Officer
    Us Dept Housing And Urban Development Aug 2010 - Jan 2017
    Enterprise Technology StrategistProvided program evaluation, independent oversight, tracking and reporting on high priority enterprise level projects and initiatives to the Office of the Deputy Secretary. This included providing Business Relationship Management (BRM) services, organizational/project health assessments, project status briefings and consultative recommendations to the Office of the Deputy Secretary regarding Enterprise level strategic business plans, risk and policies. Coordinated data collection for the Deputy Secretary’s Quarterly Management Reviews (QMR) from the Chief Information Officer, Director of Field Policy Management (FPM), Director Policy Development Research, Director Fair Housing Equal Opportunity and Chief Financial Officer and provided evaluation of performance data in the areas of Salary and Expense (SE) spending, hiring, progress toward achievement of strategic goals and enterprise risk. Partnered with the Chief Information Officer (CIO) and the Deputy Secretary’s Chief of Staff in planning, coordinating, and implementing a comprehensive Enterprise Information Technology (EIT) strategy. Developed high knowledge of Federal IT Acquisition Reform Act (FITARA), infrastructure modernization, improved management of information systems, IT Workforce Improvement Strategy, IT Service Management, and leveraging Federal Shared Service Initiative (FSSI) to reduce Agency costs for data center services and wireless services. Partnered with FPM leadership and provided consultation in the planning and implementation Customer Relationship Management (CRM). I directly guided and mentored subordinate managers and technical staff to achieve project outcomes by serving as a subject-matter expert based on my in-depth knowledge of the contact center services and CRM.
  • United States Postal Service
    Program Manager
    United States Postal Service Jan 2002 - Aug 2010
    Washington, D.C., Us
    IT Governance, Process Automation, Retail Operations Strategic Alliances, On Line Solutions Management, Project Management
  • United States Postal Service
    Director Of Diversity, Equity And Inclusion
    United States Postal Service Sep 1999 - Jan 2002
    Washington, D.C., Us
    Provided leadership. oversight and guidance regarding law, regulation and policy to top executives in integrating DEI as a fundamental component in all aspects post office operations. Managed the full scope of responsibilities for all diversity development programs, community outreach initiatives. And Equal Employment Opportunity (EEO). Developed and monitored strategic and tactical plans to support the USPS’ Diversity Strategy, mission and objectives for underrepresented communities and suppliers. Initiated and administered diversity/inclusion strategies, initiatives, and policies to ensure the diversity and affirmative employment goals were met and barriers for the underrepresented were mitigated.
  • United States Postal Service
    Retail Specialist/Consultant/Account Manager
    United States Postal Service Jan 1997 - Jan 2002
    Provided retail consulting services and best practice strategies to USPS operational managers so as to improve the Customer Experience (CX) and drive increased revenue performance. Integrated market research data and the associated business intelligence to develop recommendations regarding retail service improvement and product development. Evaluated retail service operations to understand customer demands/needs and developed strategic plans to meet retail objectives. Provide technical guidance and subject matter expertise in the implementation of national retail programs. Designed and developed thought leadership materials for my District which had 2000 Post Offices and over 6000 employees. Leveraged proven Business Relationship Management (BRM) strategies via customer engagements to educate high volume shippers/mailers regarding the value proposition of USPS as compared to competitors. Successfully strengthened relationships with key stakeholders and provided seamless guidance to ensure business outcomes were achieved.
  • United States Postal Service
    City Carrier - Post Office Operations
    United States Postal Service Oct 1992 - Jan 1997
    Sorting, delivery, and collection of mail/parcels within an assigned route. Provided delivery and retail customer service to over 3000 residents on a daily basis.
  • Us Army
    Air Defense Specialist
    Us Army Aug 1990 - Oct 1992
    Arlington, Virginia, Us
    Provided air defense protection for multiple US Army strategic assets using Top Secret technologies developed by DOD. Trained in physical security and asset protection using a variety of DOD tools and methods. Collected intelligence regarding NATO and other foreign countries fixed wing aircrafts. Awarded the US Army Achievement Medal, Army Commendation Medal, National Defense Service Medal, Good Conduct Medal and Army Service Ribbon.

Michael C Adams Education Details

  • Harvard Business School
    Harvard Business School
    General
  • Brown University School Of Professional Studies
    Brown University School Of Professional Studies
    Organizational Leadership
  • Harvard Business School
    Harvard Business School
    And Related Support Services
  • Harvard Business School
    Harvard Business School
    General
  • Jackson State University
    Jackson State University
    And Related Support Services
  • Jackson State University
    Jackson State University
    And Related Support Services
  • Jackson State University
    Jackson State University
    General
  • Harvard Business School
    Harvard Business School
    And Related Support Services
  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Kenan-Flagler Business School
  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    General
  • Harvard Business School Executive Education
    Harvard Business School Executive Education

Frequently Asked Questions about Michael C Adams

What company does Michael C Adams work for?

Michael C Adams works for U.s. Department Of Veteran Affairs

What is Michael C Adams's role at the current company?

Michael C Adams's current role is Senior Executive.

What schools did Michael C Adams attend?

Michael C Adams attended Harvard Business School, Brown University School Of Professional Studies, Harvard Business School, Harvard Business School, Jackson State University, Jackson State University, Jackson State University, Harvard Business School, University Of North Carolina At Chapel Hill, University Of North Carolina At Chapel Hill, Harvard Business School Executive Education.

Who are Michael C Adams's colleagues?

Michael C Adams's colleagues are Debbie Nickels, Rich Restuccia, Caitlin Bruemmer, Conor Price, Mrc, Crc, William Pierce, Marcia Hall, Tiffany V..

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