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Michael C. Email & Phone Number
Information Technology Specialist II
at
Serco
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Specialist II
Location
Luray, Virginia, United States
Company size
Who is Michael C.? Overview
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Quick answer
Michael C. is listed as Information Technology Specialist II at Serco, a with 31534 employees, based in Luray, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Michael C..
Michael C. previously worked as Information Technology Help Desk Analyst at Synchron, Llc and Service Desk Technician at Syntelligent Analytic Solutions, Llc. Michael C. holds Bachelor'S Degree, Cyber Security And Information Assurance from Western Governors University.
Company email context
Email format at Serco
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Serco
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Profile bio
About Michael C.
I am skilled and experienced IT professional with a proven track record of success in providing technical support, system administration, and customer service. I have over 2 year of experience in the IT industry, with a focus on cyber security. I am currently enrolled in an AAS in Cyber Security program at Laurel Ridge Community College, graduating in August 2023.I am a highly motivated and results-oriented individual with strong communication and problem-solving skills. I am proficient in a variety of software applications, including Microsoft Office Suite, Adobe Suite, and Google Suite. I am also strong in computer hardware and software troubleshooting. I have experience with firewalls, pfSense, and other cyber security technologies. I am passionate about cyber security and committed to protecting the privacy and security of data.I am confident that I have the skills and experience necessary to be successful in an IT or Cyber Security role. I am eager to learn and grow, and I am confident that I can make a significant contribution to your organization.
Current workplace
Michael C.'s current company
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Serco
7 roles
Michael C. work experience
A career timeline built from the work history available for this profile.
Information Technology Help Desk Analyst
Information Technology Support Specialist
Oversaw equipment and system operations, surveying for potential security vulnerabilities and upgrade needs.Demonstrated advanced product knowledge to solve customer issues.Served as first point of contact for incoming technical service calls and emails.Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.Assisted customers with various types of technical issues via email, live chat and telephone.Delivered local and remote Tier 1 IT support for hardware and software to company personnel.Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.Stayed abreast of latest software developments to enhance job knowledge.
Jul 2022 - Oct 2024
Executive Assistant/Cyber Security Assistant
Maintained company confidence and protected business operations by keeping sensitive information confidential.Conducted research and collected and analyzed data to prepare reports and documents.Made travel arrangements to provide executives seamless and travel policy-approved business trips.Took detailed notes in meetings and disseminated information afterward.
May 2021 - Jul 2022
Tour Guide
Developed guest relationships to achieve high level of satisfaction.Monitored visitors' activities to verify compliance with establishment, tour regulations and safety practices.Displayed strong public speaking and communication skills to facilitate high quality guest tours.Planned itineraries in accordance with weather forecasts and length of each tour.Greeted and registered visitors, issuing required identification badges or safety devices.Facilitated tours to groups of up to 12.
Feb 2018 - May 2021
Airman Basic
Worked through high stress situations with a team from all over the nation, set with high motivation and a go to attitude,ready to work long hours every day.
Jun 2020 - Jul 2020
Team & coworkers
Colleagues at Serco
Other employees you can reach at serco.com. View company contacts for 31534 employees →
AB
Amberlee B.
Colleague at SercoDerby, England, United Kingdom
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JL
James Luna-Hill
Colleague at SercoWalla Walla, Washington, United States
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RW
Robbie Woods
Colleague at SercoNorwich, England, United Kingdom
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OP
Oliver Pescott
Colleague at SercoFitzroy, Victoria, Australia
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KH
Katherine Haynes
Colleague at SercoGungahlin, Australian Capital Territory, Australia
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AD
Amit Dogra
Colleague at SercoDelhi, India
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HR
Haseeb Raza
Colleague at SercoUnited Kingdom
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GP
Giovanna Palumbo
Colleague at SercoFrascati, Latium, Italy
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JH
Jack Hawkins
Colleague at SercoPucklechurch, England, United Kingdom
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SB
Sunil Bandel
Colleague at SercoMumbai, Maharashtra, India
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Amberlee B.
Colleague at SercoDerby, England, United Kingdom
View →
JL
James Luna-Hill
Colleague at SercoWalla Walla, Washington, United States
View →
RW
Robbie Woods
Colleague at SercoNorwich, England, United Kingdom
View →
OP
Oliver Pescott
Colleague at SercoFitzroy, Victoria, Australia
View →
KH
Katherine Haynes
Colleague at SercoGungahlin, Australian Capital Territory, Australia
View →
AD
Amit Dogra
Colleague at SercoDelhi, India
View →
HR
Haseeb Raza
Colleague at SercoUnited Kingdom
View →
GP
Giovanna Palumbo
Colleague at SercoFrascati, Latium, Italy
View →
JH
Jack Hawkins
Colleague at SercoPucklechurch, England, United Kingdom
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SB
Sunil Bandel
Colleague at SercoMumbai, Maharashtra, India
View →
3 education records
Michael C. education
Bachelor'S Degree, Cyber Security And Information Assurance
Associate Of Arts And Sciences - Aas, Cyber Security
Advanced Studies, General Studies
FAQ
Frequently asked questions about Michael C.
Quick answers generated from the profile data available on this page.
What company does Michael C. work for?
Michael C. works for Serco.
What is Michael C.'s role at Serco?
Michael C. is listed as Information Technology Specialist II at Serco.
Where is Michael C. based?
Michael C. is based in Luray, Virginia, United States while working with Serco.
What companies has Michael C. worked for?
Michael C. has worked for Serco, Synchron, Llc, Syntelligent Analytic Solutions, Llc, Palladion Signature Import (Psi) Limited, and Bear Mountain Ziplines.
Who are Michael C.'s colleagues at Serco?
Michael C.'s colleagues at Serco include Amberlee B., James Luna-Hill, Robbie Woods, Oliver Pescott, and Katherine Haynes.
How can I contact Michael C.?
You can use AeroLeads to view verified contact signals for Michael C. at Serco, including work email, phone, and LinkedIn data when available.
What schools did Michael C. attend?
Michael C. holds Bachelor'S Degree, Cyber Security And Information Assurance from Western Governors University.
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